6

Troubleshooting

Responding to Error Messages

When the Error indicator is orange, printing is not possible. If this happens during printing, the print operation stops. Read the displayed error message to determine the appropriate actions necessary to correct the problem.

This section describes how to handle error messages that appear on the touch panel display. The two types of error messages are:

•Service Call Messages

•Error Messages

NOTE

Other messages that may appear indicate the current condition of the machine.

Resetting the Machine after a Service Call Message

If a Service Call message occurs (Exxx-xxxx, where x represents a number), use the following procedure to clear the message.

1 Press (Additional Functions).

Reset

ABC

DEF

Help

GHI

MNO

 

 

Additional Functions PQRS TUV

WXYZ

 

 

Stop

 

 

Start

Display Contrast

Log In/Out

Clear

 

6-2Responding to Error Messages