6
Troubleshooting
When a Message Is Displayed
If the machine is unable to print for some reason, the Error indicator lights up and a message indicating the cause of the problem is displayed on the touch panel display. When these messages are displayed, take the appropriate action to solve the problem.
NOTE
•If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
•If the message is shown with the "Error Skip" mark, you can bypass the error and continue printing by pressing [Error skip]. However, if you do this, print data may be lost or the data may not be printed correctly. If you want to cancel the procedure, cancel the print job to remove the cause of the problem, and print the data again.
•For instructions on performing an error skip from the touch panel display, see "Skipping an Error during Printing," on p.
•For instructions on canceling a print job from the touch panel display, see "Canceling Print Jobs," on p.
Service Call | ||
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Cause | An error occurred during the initialization of the printer function. |
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Remedy | Perform a printer reset to try to initialize the function again. (See "Reset Printer," | |
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Service Call | ||
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Cause | An internal error has occurred. |
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Remedy | Perform a printer reset to try to initialize the function again. (See "Reset Printer," | |
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Service Call | ||
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Cause | A master font error has occurred. |
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Remedy | Perform a printer reset to try to initialize the function again. (See "Reset Printer," | |
| on p. | |