6

Troubleshooting

PDL PDF Data Decode Err

Cause 1

The password you entered in the PDF file is incorrect.

 

 

Remedy

Enter the correct password and print the data again.

 

 

Cause 2

The Security settings in the PDF file do not allow printing.

 

 

Remedy

Change the setting to allow printing.

NOTE

If you enter an incorrect password for a PDF data with restrictions on low resolution printing, this error will not be displayed. Instead, the printed PDF will be of low quality.

PDL PDF Data Error

Error Skip

 

 

 

 

Cause

Damaged PDF data or PDF data that cannot be processed by the machine was

 

sent.

 

 

 

 

Remedy 1

Try printing again with PDF data that is compatible with the machine.

 

 

 

Remedy 2

Perform [Error Skip] and continue printing. However, the data will not be printed

 

correctly.

 

NOTE

If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue," on p. 3-26.)

PDL PDF Data Process Err

Cause

PDF data that cannot be processed by the machine was sent.

 

 

Remedy

Contact your local authorized Canon dealer.

 

PDL PDF Data Scan Error

 

 

 

 

Cause

An error occurred when PDF data was being loaded.

 

 

Remedy

Contact your local authorized Canon dealer.

 

PDL PDF Error

 

 

 

 

Cause

PDF data that cannot be processed by the machine was sent.

 

 

Remedy

Contact your local authorized Canon dealer.

6-8When a Message Is Displayed