6

Troubleshooting

Toner does not fix properly.

Cause

Toner may not fix well on some types of paper.

Remedy 1 Enable 'Gray Compensation' in the printer driver and print the data again. (See the Help function on the printer driver.)

NOTE

You can also perform the same procedure from the touch panel display. (See "Gray Compensation," on p. 3-49,p. 3-62,p. 3-84,p. 3-93.)

Remedy 2 Enable 'Prioritize Printing of Lines and Text' in the Windows PS printer driver or Mac PS printer driver, and print the data again. (See the Help function on the PS printer driver.)

Remedy 3 Enable 'RGB Pure Black Process' or 'CMYK Pure Black Process' in the Windows PS printer driver or Mac PS printer driver, and print the data again. (See the Help function on the PS printer driver.)

NOTE

You can also perform the same procedure from the touch panel display. (See "RGB Pure Black Process," on p. 3-71,and "CMYK Pure Black Process," on p. 3-71.)

The color does not match the other Color imageRUNNER C3480/C3480i/C3380/C3380i/ C3080/C3080i/C2880/C2880i/C2550 that you are using at the same time.

Cause 1

There is a slight unevenness in the Y (Yellow), M (Magenta), C (Cyan), or K

 

(blacK) toner density.

 

 

Remedy

Slightly adjust the toner density of the Y (Yellow), M (Magenta), C (Cyan), or K

 

(blacK) toners. (See "Toner Save," on p. 3-18.)

 

 

Cause 2

The machine's density settings are not adjusted correctly.

 

 

Remedy

Perform an Automatic Gradation Adjustment. (See Chapter 4, "Customizing

 

Settings," in the Reference Guide.)

6-18Printing Problems