Print head not installed
- No print head is installed in the printer or the print head is defective.
Printer cover open
- Close the printer cover securely.
Printer error
-A malfunction has occurred that may require repairs. (Canon inkjet printers: the printer’s green power lamp and orange error lamp flash alternately.)
-Disconnect the USB cable and turn off the printer. Unplug the printer’s power cord from the power outlet and contact the appropriate customer support center or service center.
Printer in use
- The printer is in use. Check the printer status.
Printing error
-Cancel printing, disconnect the USB cable and turn off the printer. After a while, turn the printer back on and reconnect the USB cable. Check the printer status.
NOTES
About Canon Inkjet/SELPHY DS Printers: If the printer’s error indicator flashes or an error message appears on the printer’s operation panel, refer to the printer’s instruction manual.
•If you cannot solve the problem even after consulting this list and the printer’s instruction manual, contact the closest Canon Service Center (refer to the list included with the printer).
