Service Call Message | Canon IR1600 manual

Service Call Message

6

Troubleshooting

If a malfunction occurs to the machine, service call messages appear on the display.

WARNING

•Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.

CAUTION

•Always grasp the plug portion when unplugging the power plug. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If the cord is damaged, this could cause an electricity leak and result in a fire or electrical shock.

IMPORTANT

•If you turn off the main power when there is any stored job, its data will be deleted.

•If <SYSTEM ERROR/E100> appears on the display, refer to the list of error messages on p. 6-18.

Calling Your Local Authorized Canon Dealer

If a malfunction occurs to the machine, service call messages appear on the display. Follow the procedure described below to solve the problem.

EXXX

1 Turn off the main power, wait for more than 10 seconds, then turn it on again.

ON

OFF

6-20Service Call Message

Image 150

Canon IR1600 manual Service Call Message, Calling Your Local Authorized Canon Dealer

Contents

IR2000/iR1600 Reference Guide About the Manuals for the Machine Reference Guide How This Manual Is Organized Appendix Table of Contents Main Power and Control Panel Power Iii Setting System Administrator Information System Settings Chapter Appendix Buttons Used in This Manual How to Use This ManualSymbols Used in This Manual Illustrations Used in This Manual Laser Safety Additional InformationVii International Energy Star-Program About TrademarksViii Important Safety Instructions Installation Power Supply HandlingPage Maintenance and Inspections Xii Consumables OthersXiii Xiv Operation of the Machine and Terms Used in This Manual Xvi Before You Start Using This Machine1 About the Installation Location and Handling Installation PrecautionsAvoid installing the machine in direct sunlight Avoid poorly ventilated locations Avoid exposing the machine to rapid changes in temperature Select a Safe Power Supply Moving the Machine Handling Precautions Before You Start Using This Machine What the iR2000/1600 Series Machine Can Do REGISTRATION/SETTING 1.COMMON SettingsSetting Specifications to Suit Your Needs Reserving Next Job While Current Job is in Operation Daily Timer Functions That Conserve Power ConsumptionEnergy Saver Mode Department ID Management Parts and Their Functions External View Control panel Internal View Front cover Unlock lever Lower left cover Stack bypass Control Panel Parts and Functions Before You Paper Select button Main Power and Control Panel Power How to Turn On the Main Power Auto Paper Text DAC PasswordPlease Wait Enter DAC Insert Control Card If the message Insert Control Card appears Energy Saver Button System Settings of This Machine System Management Settings Entering the Department ID and Password After Turning the Power On Enter the Password, and press When your operations are completed, press IDAfter Finishing Operations of the Machine Feeder when attached Placing OriginalsPlaten glass Orientation of Originals Before You Start Placing an Original on the Platen Glass Lift up the feeder/platen glass cover Place your original Gently lower the feeder/platen glass cover Placing Originals in the Optional Feeder ADF-J1 Adjust the slide guides to fit the size of the originals Free Size Making Prints Using the Stack BypassStandard Size Envelope Adjust the slide guides to the size of the paper Stack Bypass Size Loading envelopes in the stack bypass Stack Bypass Size Stmt Select Paper Plain Paper Multi-function Operation Available Paper Stock Labels *3 Envelope LGL 38Available Paper Stock Checking Job2 Flow of Checking/Canceling Operations Press Stop to return to the standby modeCopy Status Canceling with Stop Canceling a JobCancel COPYING? YES Stop KEY Pressed Press OK KEY Canceling from the Monitor Screen If there are multiple jobsPress or To scroll through the job list Press to return to the standby mode Press C ClearPress to select YES Checking Job Selecting and Storing Settings To Suit your Needs3 Additional Functions Settings Table Selecting and Storing Settings to Suit your Needs Copy Settings Print Lists Setting Specifications That Are Common to Press or to select 1.COMMON SETTINGS, and pressPress Additional Functions Keypad Volume Common Settings 1.VOLUME ControlVolume Control 1.KEYPAD Volume Volume Setting the Power Consumption in Energy Saver Mode Common Settings 2.ESS Power LevelESS Power Level LOW Press or to select 2.ESS Power LEVEL, and press Press or to select 3.DRAWER ELIGIBLTY, and press Common Settings 3.DRAWER EligibltyDrawer Eligiblty 1.COPY Press or to select 1.COPY or 2.REPORT, and press Setting the Standard Paper for the Stack Bypass Copy Stack BypassStack Bypass OFF Press or to select 4.USE Stack BYPASS, and press Common Settings 4.USE Stack BypassUSE Stack Bypass Press or to select on or OFF, and press Setting the Rotate Printing Common Settings 5.SELECT PaperSetting the Paper Type for the Drawer Press or to select 5.SELECT PAPER, and press Rotate Print Common Settings 6.ROTATE PrintSetting a Dedicated Tray for Each Function Press or to select 6.ROTATE PRINT, and press Tray a 1.COPY Common Settings 7.TRAY SettingsTray Settings 1.TRAY a Copy USE Selecting the Display Language Common Settings 8.DISPLAY LanguageDisplay Language English Press or to select 8.DISPLAY LANGUAGE, and press Timer Settings 1.DATE/TIME Setting Setting the Timer Timer SettingsREGISTRATION/SETTING 3.TIMER Settings Setting the Current Date and Time Timer Settings Auto Clear Setting the Auto ClearPress Auto Clear Time 2MIN Press or to select 2.AUTO CLEAR, and pressPress or to select the desired time period, and press Energy Saver OFF Timer Settings 3.ENERGY SaverSetting the Energy Saver Mode Press or to select 3.ENERGY SAVER, and press Press or to select 4.DAILY Timer SET, and press Timer Settings 4.DAILY Timer SETSetting the Daily Timer Energy SVR Time 15MIN SUN Daily Timer SET 1.SUNSetting the Date Format Press or to select the day of the week, and press Press or to select 5.DATE SET UP, and press Timer Settings Date SetupDate Setup DD/MM Yyyy Press or to select the desired date format, and press Print Lists 1.USER Data REGISTRATION/SETTING 6.PRINT ListsPrinting Reports Print Lists Printing the User’s Data List Print Lists 2.DEPT. Info List Print Lists 3.CANCEL ReportCanceling Printing of Reports Printing the Department ID Management List 24Printing Reports Print Lists System Management Settings Setting the System Administrator ID Setting System Administrator InformationREGISTRATION/SETTING 4.SYSTEM Settings Press or to select 4.SYSTEM SETTINGS, and press Press or to select 1.SYS. ADMIN. INFO, and press System Settings 1.SYS. ADMIN. InfoSYS. ADMIN. Info 1.SYS. ADMIN. ID Press or to select 1.SYS. ADMIN. ID, and press Setting the System Password SYS. ADMIN. Info 2.SYSTEM PasswordSystem Password Press or to select 2.SYSTEM PASSWORD, and press Setting the Department ID Management Setting the Use of Department ID Management System Settings 2.DEPT.ID Managemnt DEPT.ID Managemnt OFFPress or to select 2.DEPT. ID MANAGEMNT, and press DEPT.ID Managemnt 1.DEPT. ID Entry Setting the Department ID Management InformationDEPT.ID Managemnt DEPT. ID Entry DAC Setup 2.COPY Limits DAC Setup 1.PASSWORDPassword Copy Limits Checking the Counter Information DEPT.ID Managemnt 2.COUNT ManagementCount Management 1.COUNT Information Press or to select 2.COUNT MANAGEMENT, and press Restricting the Operation by Department ID DEPT.ID Managemnt 3.RESTRICTIONSRestrictions 1.PRINT Limits Press or to select 3.RESTRICTIONS, and press Print Limits DEPT.ID Managemnt 4.PRINT with no IDPress or to select 4.PRINT with no ID, and press Print with no ID Routine Maintenance5 Loading Paper Supply REC. PaperLoading Paper in the Paper Drawers Loading Paper Routine Maintenance Adjusting a Paper Drawer to Hold a Different Paper Size Pull out the paper drawer, and remove all the loaded paper Routine Maintenance STM LTR LTR B5R LDR Routine Maintenance Replacing the Toner Cartridge Replace TonerOpen the front cover Open the stack bypass Pull out the left cover MaintenanceRoutine Routine Maintenance Turn the toner cartridge to the direction of the arrow Close the left cover Close the stack bypass Close the front cover Replacing the Drum Cartridge Replace the Drum Release the blue unlock lever to its horizontal position 18Replacing the Drum Cartridge Routine Maintenance Lock the blue unlock lever to its vertical position 20Replacing the Drum Cartridge Close the stack bypass Close the front cover Routine Cleaning Cleaning the Platen Glass/Rear Side of Platen Glass Cover Cleaning the Feeder Open the feeder cover Close the feeder cover Close the feeder Cleaning the Roller REGISTRATION/SETTING ADJUST/CLEANADJUST/CLEAN 1.ROLLER Cleaning Press or to select 5.ADJUST/CLEAN, and press Roller Cleaning 2.CLEAN Paper PRT Press or to select 2.CLEAN Paper PRT, and press Roller Cleaning 1.START Cleaning When you press , the machine starts cleaning the roller Consumables Paper Stock Toner Cartridge Drum Cartridge Paper Cassette-W1 Staple Cartridge Troubleshooting6 Display Shown When There Is a Paper Jam Clearing Paper JamsREC. Paper JAM Open the Front Cover On p Open the front cover of the main unit REC. Paper JAMClearing Paper Jams in the Left Cover and the Fixing Unit Open the stack bypass Turn the green dial in the direction of the arrow Push down the green fixing lever over the toner cartridge Close the left cover Troubleshooting Clearing Paper Jams in the Lower Left Side Cover Open the lower left side cover of the main unit Troubleshooting 10Clearing Paper Jams Clearing Paper Jams in the Stack Bypass When the Copied Output Using the Feeder Becomes Dirty Open the feeder When the Copied Output Using the Feeder Becomes Dirty When a Error Code Between E500 and E585 Is Displayed Press or to select 2.USE STAPLE/SHIFT, and press ADJUST/CLEAN 2.USE STAPLE/SHIFTUSE STAPLE/SHIFT Press or to select 1.ON or 2.OFF, and press List of Error Messages Self-diagnostic Display Incorrect Paper Size Please Wait Toner Empty Service Call Message Calling Your Local Authorized Canon Dealer Service Call Message 22Service Call Message Handling Options7 System Configuration Handling Options Feeder ADF-J1 Parts and Their Functions Check Document Clearing Paper Jams in the FeederOpen the upper cover of the feeder Remove any jammed original Turn the green knob and remove any jammed originalClose the upper cover of the feeder 6Feeder ADF-J1 Finisher-L1 Front cover Collate Mode Staple ModeFinishing Functions Offset Mode ABC Open the Front Cover REC. Paper JAM Clearing Paper Jams in the Finisher-L1 If you see the jammed paper, remove it Holding the green knob, lift the inner guide Remove any jammed paper under the inner guide Close the upper left cover 14Finisher-L1 Close the front cover Load Staples Replacing the Staple Cartridge in the Stapler Unit-K1 Insert the new staple cartridge Close the front cover of the finisher Removing Jammed Staples from the Stapler Unit-K1 Handling Options Push the staple cartridge back firmly into the finisher Inner 2-Way Tray-B1 Tray Functions Clearing Paper Jams in the Inner 2-Way Tray-B1Collate Function Handling Options 24Inner 2-Way Tray-B1 Close the left cover 26Inner 2-Way Tray-B1 Operations Before Using Copy Card Reader Operations After Using Copy After you finish using the machine, remove the control card Cassette Feeding Module Cassette Feeding Module-F1Cassette Feeding Module-G1 Cassette Feeding Module-H1 Appendix8 Report Samples User’s Data ListDepartment ID List Specifications Main Unit When main power is turned on approx seconds Feeder ADF-J1 Finisher-L1 Inner 2-way Tray-B1 Card Reader Index Feeder Index Appendix System Settings