38AU

Table 11 – LED Status Codes

Status LED

Status LED Description

Status LED Troubleshooting Information

Green “POWER”

Module has power

Supply voltage is present at module terminals

 

 

 

 

Red “TRIP”

Thermostat demand signal

1.

Compressor protector is open

LED On Solid

Y is present, but the com-

2.

Condensing unit power disconnect is open

 

pressor is not running.

 

3.

Compressor circuit breaker or fuse(s) is open

 

 

 

 

4.

Broken supply wires or connector is not making contact

 

 

5.

Compressor power wires not routed through Comfort Alert

 

 

6.

Compressor contactor has failed open

 

 

 

Red “TRIP” LED

The anti-short cycle timer (3 minutes) in module is preventing compressor restart.

Flashing

 

 

 

 

 

 

 

Module locks out compressor when compressor damaging ALERT code appears. Lockout ALERT codes are noted in the Status LED Description.

During a compressor lock out, 24VAC power must be removed from module to manually reset.

Yellow “ALERT”

A short circuit or over cur-

1.

Compressor contactor coil shorted

LED On Solid

rent condition exists on

2.

Electrical load too high for PROT circuit (maximum 1 Amp)

 

PROT terminal.

 

3.

24 V AC wired directly to PROT terminal

 

 

 

 

 

 

Yellow “ALERT”

System Pressure Trip

1.

High head pressure

Flash Code 2

Discharge pressure out of

2.

Condenser coil poor air circulation (dirty, blocked, damaged)

 

limits or compressor over-

 

 

 

 

 

load (if no high pressure

3.

Condenser fan is not running

 

switch in system)

4.

If low pressure switch is open: Refer to Code 3 for troubleshooting

 

LOCKOUT

 

 

 

 

Yellow “ALERT”

Short Cycling

1.

If low pressure switch is open:

Flash Code 3

Compressor is running only

 

a.

Low refrigerant charge

 

briefly (four consecutive

 

 

 

 

 

 

cycles of less than three

 

b.

Evaporator blower is not running

 

minutes each)

 

c.

Evaporator coil is frozen

 

LOCKOUT

 

 

 

 

 

 

 

 

d.

Faulty metering device

 

 

 

e. Condenser coil is dirty

 

 

 

f.

Liquid line restriction (filter drier blocked if present)

 

 

2.

If high pressure switch is open, go to Flash Code 2 information

 

 

3.

Intermittent thermostat demand signal

 

 

4.

System or control board defective

 

 

 

 

Yellow “ALERT”

Locked Rotor

1.

Low line voltage to compressor

Flash Code 4

LOCKOUT

2.

Excessive liquid refrigerant in compressor

 

 

 

 

3.

Compressor bearings are seized

 

 

 

 

Yellow “ALERT”

Open Circuit

1.

Condensing unit power disconnect is open

Flash Code 5

 

2.

Compressor circuit breaker or fuses are open

 

 

 

 

3.

Compressor contactor has failed open

 

 

4.

High pressure switch is open and requires manual reset

 

 

5.

Broken supply wires or connector is not making contact

 

 

6.

Unusually long compressor protector reset time due to extreme

 

 

 

ambient temperature

 

 

7.

Compressor windings are damaged

 

 

 

 

Yellow “ALERT”

Missing Phase

1.

Compressor fuse is open on one phase

Flash Code 6

LOCKOUT

2.

Broken wire or connector on one phase

 

 

 

 

3.

Compressor motor winding is damaged

 

 

4.

Utility supply has dropped one phase

 

 

 

 

Yellow “ALERT”

Reverse Phase

1.

Compressor running backward due to supply phase reversal

Flash Code 7

LOCKOUT

 

 

 

 

 

 

 

Yellow “ALERT”

Welded Contactor

1.

Compressor contactor has failed closed

Flash Code 8

Compressor always runs

2.

Thermostat demand signal not connected to module

 

 

 

 

 

 

Yellow “ALERT”

Low Voltage

1.

Control circuit transformer is overloaded

Flash Code 9

Control circuit < 18VAC

2.

Low line voltage to compressor

 

 

 

 

 

 

 

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Image 36
Carrier 38AU appendix LED Status Codes, Lockout