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Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide
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Chapter 3 Installing the Content Delivery Engines Verifying Contents
Verifying Contents
To verify that your shipment is complete, make sure that you received everything on your packing list,
and then compare your packing list to your order.
If any items are missing or if you need additional information, contact Cisco Technical Support at the
following URL:
www.cisco.com/techsupport
Inspecting for Damage
After you verify that all of the equipment is included, carefully examine the CDEs, cards, power
supplies, and cables for any damage resulting from shipping. If you suspect any damage from shipping,
contact your local freight carrier for procedures on damage claims.
If you observe any physical defects in the items you ordered, obtain standard warranty service by
delivering the defective part, accompanied by a copy of the dated proof-of-purchase, to the Cisco
Systems Corporate Service Center or an authorized Cisco Systems service center during the applicable
warranty period. Contact Cisco Technical Support for the location of your nearest service center.
Note Before proceeding with the installation, verify that all of the ordered parts are present and in good
condition. Keep a record of the parts and serial numbers. If any parts are missing or damaged, contact
your sales representative.
Installing the CDEs
Installing the CDS consists of the following tasks:
• Reviewing Rack Installation Safety Guidelines, page 3-3
• Preparing the CDEs for Rack Installation, page 3-4
• Installing CDEs in the Rack, page 3-5
• Making Physical Connections, page 3-5
• Installing or Removing Disk Drives, page 3-9

Reviewing Rack Installation Safety Guidelines

Before installing your device in a rack, review the following guidelines:
• The equipment is to be installed by a trained service person.
• The equipment is to be installed in a Restricted Access Location.
• Handles on the equipment are provided for positioning purpose only, not for lifting the chassis.
• The customer should follow their own company guidelines and governing regulations for handling
heavy equipment.
• Two or more people are required to install the device in a rack.
• Ensure that the room air temperature is below 95°F (35°C).