Chapter 5 Configuring Users, Features, and Services

Configuring Telephony Features Using Cisco CallManager Administration

Table 5-1 Configuring Telephony Features Using Cisco CallManager Administration (continued)

 

Feature

 

Description

Configuration Tips

 

 

 

 

 

 

Forward

 

Forwards all calls to the designated

From the Cisco CallManager Administration

 

 

 

directory number

application:

 

 

 

 

1. Choose Device > Phone.

 

 

 

 

2. Enter search criteria to locate a specific

 

 

 

 

phone and click Find.

 

 

 

 

3. Click the device name that you want to

 

 

 

 

configure.

 

 

 

 

4. In the Directory Numbers list, click the line

 

 

 

 

to configure.

 

 

 

 

You can configure Forward All, Forward Busy,

 

 

 

 

or Forward No Answer.

 

 

 

 

Users can also designate the forward numbers

 

 

 

 

from their Cisco IP Phone or from the User

 

 

 

 

Options web pages.

 

 

 

 

 

 

Group call

 

Allows users to pick up incoming

1. From the Cisco CallManager

 

pickup

 

calls within their own group or in

Administration application, choose Feature

 

 

 

other groups

> Call Pickup to configure.

 

 

 

 

2. From the Cisco CallManager

 

 

 

 

Administration application,

 

 

 

 

Choose Device > Phone.

 

 

 

 

Enter search criteria to locate a specific

 

 

 

 

phone and click Find.

 

 

 

 

Click the device name that you want to

 

 

 

 

configure.

 

 

 

 

In the Directory Numbers list, click the

 

 

 

 

line to configure.

 

 

 

 

Select the directory number to assign a

 

 

 

 

call pickup group.

 

 

 

 

 

 

Hold

 

Places an active call on hold

This feature requires no configuration, unless

 

 

 

 

you want to use music on hold. See

 

 

 

 

“Music-on-Hold” in this table for information.

 

 

 

 

 

 

 

 

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

 

 

 

 

 

 

OL-6313-01

 

 

 

 

5-5

 

 

 

 

 

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Cisco Systems 7912G, 7902G, 7905G manual You can configure Forward All, Forward Busy

7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.