Cisco Systems 7912G, 7902G, 7905G manual You can configure Forward All, Forward Busy

Chapter 5 Configuring Users, Features, and Services

Configuring Telephony Features Using Cisco CallManager Administration

Table 5-1 Configuring Telephony Features Using Cisco CallManager Administration (continued)

Feature		Description	Configuration Tips
Forward		Forwards all calls to the designated	From the Cisco CallManager Administration
		directory number	application:
			1. Choose Device > Phone.
			2. Enter search criteria to locate a specific
			phone and click Find.
			3. Click the device name that you want to
			configure.
			4. In the Directory Numbers list, click the line
			to configure.
			You can configure Forward All, Forward Busy,
			or Forward No Answer.
			Users can also designate the forward numbers
			from their Cisco IP Phone or from the User
			Options web pages.
Group call		Allows users to pick up incoming	1. From the Cisco CallManager
pickup		calls within their own group or in	Administration application, choose Feature
		other groups	> Call Pickup to configure.
			2. From the Cisco CallManager
			Administration application,
			• Choose Device > Phone.
			• Enter search criteria to locate a specific
			phone and click Find.
			• Click the device name that you want to
			configure.
			• In the Directory Numbers list, click the
			line to configure.
			• Select the directory number to assign a
			call pickup group.
Hold		Places an active call on hold	This feature requires no configuration, unless
			you want to use music on hold. See
			“Music-on-Hold” in this table for information.
	Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01				5-5