Chapter 5 Configuring Users, Features, and Services

Providing Information to Users Via a Web Site

How Users Configure Phone Features

End users can perform a variety of activities using the Cisco IP Phone User Options web page. These activities vary depending on the Cisco IP Phone model a user has, and can include setting up speed dial and call forwarding numbers. Keep in mind that being able to configure settings on a phone using a web site might be a new paradigm for your end users. You need to provide as much information as possible to ensure that they can successfully access and use the User Options.

Be sure to provide end users with the following information about the User

Options page:

The URL required to access the application

http://serverName/CCMUser/, where serverName is the host on which the web server is installed.

A user ID and default password needed to access the application

These settings correspond to the values you entered when you added the user to Cisco CallManager (see the“Adding Users to Cisco CallManager” section on page 5-7).

A brief description of what a web-based, graphic user interface application is, and how it is accessed with a web browser.

Outline the tasks that users can expect to accomplish with the application.

How Users Access Voice Messages

Cisco CallManager provides you with the flexibility to integrate with many different voice messaging systems, including the Cisco Unity voice messaging system. However, because you can integrate with many different systems, you must provide users with information about how to use your specific system.

You should inform each user of the following information:

How to access the voice messaging system account.

Make sure that you have used Cisco CallManager to configure the Messages button on the Cisco IP Phone.

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

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Cisco Systems 7912G, 7902G, 7905G manual How Users Configure Phone Features, How Users Access Voice Messages

7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.