Chapter 5 Configuring Users, Features, and Services

Configuring Telephony Features Using Cisco CallManager Administration

Table 5-1 Configuring Telephony Features Using Cisco CallManager Administration (continued)

Feature

Description

Configuration Tips

 

 

 

Meet-Me

Enables other callers to join in a

From the Cisco CallManager Administration

conference

conference

application, choose:

 

 

Service > Conference Bridge to configure

 

 

Meet-Me parameters.

 

 

 

Music-on-

Plays music while callers are on hold

Refer to Cisco CallManager Features and

hold

 

Services Guide for music on hold configuration

 

 

procedures.

 

 

 

Quality

Allows users to use the QRT softkey

Refer to Cisco CallManager Administration

Reporting

on a phone to submit information

Guide for Quality Reporting Tool configuration

Tool

about problem phone calls.

procedures.

 

 

 

Redial

Redials the last number dialed on the

This feature requires no configuration.

 

Cisco IP Phone

 

 

 

 

Speed-dial

Dials a specified number that has

From the Cisco CallManager Administration

 

been previously stored

application:

 

 

1. Choose Device > Phone.

 

 

2. Enter search criteria to locate a specific

 

 

phone and click Find.

 

 

3. Click the device name that you want to

 

 

configure.

 

 

4. Click the Add/Update Speed Dials link at

 

 

the top of the web page.

 

 

Users can designate speed-dial numbers using

 

 

the Cisco IP Phone User Options web pages.

 

 

 

Transfer

Transfers an active call to another

This feature requires no configuration.

 

directory number

 

 

 

 

Voice

Enables callers to leave messages if

Refer to Cisco CallManager Administration

messaging

calls are unanswered

Guide and Cisco CallManager System Guide for

system

 

voice messaging system configuration

 

 

procedures.

 

 

 

 

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

 

 

5-6

 

OL-6313-01

 

 

 

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Cisco Systems 7902G, 7905G, 7912G manual Service Conference Bridge to configure, Click the Add/Update Speed Dials link at

7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.