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Cisco Systems 7905G, 7902G, 7912G manual OL-6313-01

Models: 7902G 7912G 7905G

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Chapter 1 An Overview of the Cisco IP Phone

Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G

		Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

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Cisco Systems 7905G, 7902G, 7912G manual OL-6313-01

Contents

Cisco IP Phone Administration Guide for Cisco CallManager Page N T E N T S IiiConfiguring Vlan Configuring Network Settings on the Cisco IP Phone Configuring Users, Features, and Services Monitoring Cisco IP Phones Remotely 6 ViiProfile File Conventions A-4 ViiiTechnical Specifications B-1 OL-6313-01 Overview AudienceObjectives OrganizationChapter Description XiiCisco IP Phones Services and Features Cisco CallManager AdministrationRelated Documentation Obtaining Documentation World Wide Web Documentation CD-ROMOrdering Documentation Documentation FeedbackObtaining Technical Assistance Cisco Connection OnlineLanguage Mail Address Technical Assistance CenterXvi Obtaining Additional Publications and Information Document Conventions Convention DescriptionBoldface font XviiiWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä TurvallisuusohjeitaWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaTA Vare PÅ Disse Instruksjonene Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar XxiiXxiii Xxiv An Overview of the Cisco IP Phone Cisco IP Phone 7902G Features Understanding the Cisco IP Phone 7902GOL-6313-01 Understanding the Cisco IP Phone Models 7905G/7912G Cisco IP Phone Models 7905G/7912 Features OL-6313-01 What Networking Protocols Are Used? Networking Protocol Purpose Usage NotesModifying Dhcp Settings, Configuring IP Settings, Related TopicsFeature Overview Configuring Telephony Features Providing Users with Feature Information Related TopicRequired Task Purpose For More Information Providing Information to Users Via a Web Site,Tablebuild.pl/callmgr-33 Configuring Telephony FeaturesUsing Administration sectionSee the Providing Power to See , InstallingSee the Configuring IP Settings section onSee the Setting Up Services section onSection on page 5-7 See the Adding Users toOL-6313-01 Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Preparing to Install the Cisco IP Phone on Your Network Obtaining Power from the Switch Understanding the Phone Startup ProcessLoading the Stored Phone Image Configuring VlanObtaining an IP Address Accessing Tftp Server Requesting Configuration FilesContacting Cisco CallManager Connecting to the Network Using the Network PortUsing the Access Port Providing Power to the Cisco IP PhoneConnecting the Cisco IP Phone to the Network, Power Source Design Connecting a Handset to a Cisco IP Phone Redundancy FeatureUsing Auto-Registration Adding Phones to the Cisco CallManager DatabaseProcedure From the menu bar, choose System Cisco CallManagerAdding Phones Manually Using Dhcp Adding Phones ManuallyAssigning Static IP Addresses Related Topics Using the Bulk Administration Tool OL-6313-01 Installing the Cisco IP Phone Before You BeginCisco CallManager Configuration Network RequirementsSafety Connecting the Cisco IP Phone to the Network Connect the handset to its portSee the Providing Power to the Cisco IP Phone section on Cisco IP Phone Models 7902G/7905G Cable Connections Cisco IP Phone Model 7912G Cable Connections Mounting the Phone to the Wall Before You BeginVerifying the Phone Startup Process Cisco IP Phone 7902GConfiguring Startup Network Settings Configuring Network Settings on the Cisco IP Phone Configuring MethodsConfiguring Methods Procedure Verifying Network Settings Http//IPaddressNetwork Setting Description Usage Notes See the Assigning a Default See the Configuring VlanSee the Assigning a Tftp Sever section onSee the Disabling Vlan See the Configuring CDPSection on See the Releasing a Dhcp Modifying Dhcp Settings Enabling Dhcp Scroll to Dhcp Enabled Disabling DhcpProcedure Using the IVR System Cisco IP Phone 7902G Releasing a Dhcp AddressEnabling DHCP, Disabling DHCP, Configuring IP Settings, Scroll to Dhcp Address ReleasedConfiguring IP Settings Assigning an IP AddressHttp//IPaddress Assigning a Default Router Scroll to Default Router Assigning a Subnet Mask Assigning a Domain Name Procedure Assigning DNS Servers Scroll to Alternate DomainProcedure Modifying Vlan Settings Configuring Vlan Settings, Disabling VLAN,Scroll to Alternate DNS Scroll to DNS ServerConfiguring Vlan Settings Table A-1 on page A-12Scroll to Admin. Vlan Id Disabling VlanScroll to Vlan Enabled Press the No softkey to disable VlanAssigning a Tftp Sever Configuring Tftp OptionsAssigning a Tftp Sever, Enabling an Alternate Tftp Server, Scroll to Tftp Server Enabling an Alternate Tftp Server Scroll to Alternate TftpAssigning a Backup Tftp Server Configuring CDP Press the No softkey to disable CDP Configuring CDP Configuring Users, Features, Services OL-6313-01 Call Pickup to configure Feature Description Configuration TipsChoose Device Phone Refer to Cisco CallManager Features Application, choose Service Media ResourceYou can configure Forward All, Forward Busy Service Conference Bridge to configure Click the Add/Update Speed Dials link atConfiguring the Corporate Directory Adding Users to Cisco CallManagerSetting Up Services How Users Obtain Support for the Cisco IP Phone Providing Information to Users Via a Web SiteHow Users Get Copies of Cisco IP Phone Manuals How Users Subscribe to Services and Configure Phone Features How Users Configure Phone Features How Users Access Voice MessagesOL-6313-01 Troubleshooting the Cisco IP Phone Obtaining Status, Model, and Version Information Viewing Status MessagesDisplaying Network Statistics Click Network Statistics hyperlinkSelect Network Statistics Verifying Model and Serial Number Select Model InformationVerifying Firmware Version Monitoring Cisco IP Phones Remotely Resetting the Cisco IP Phone Erasing the Local ConfigurationScroll to Erase Configuration Updating the Firmware Version Click Reset Devices Checking the Light Indicators on a Cisco IP Phone 7902GProblem Explanation Symptom Cisco IP Phone Does Not Start Up Resolving Startup ProblemsAn IP Address section on Procedure Registering the Phone with Cisco CallManager Checking Network ConnectivityVerifying Tftp Server Settings Verifying IP Addressing and RoutingVerifying Cisco CallManager Settings Verifying DNS SettingsCisco CallManager and Tftp Services Are Not Running Creating a New Configuration File Choose Tools Control CenterSymptom Cisco IP Phone Resetting Verifying Dhcp Settings Checking Static IP Address SettingsVerifying Physical Connection Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Verifying Voice Vlan ConfigurationEliminating DNS or Other Connectivity Errors Resolving Known Issues Summary ExplanationOL-6313-01 Where to Go for More Information General AccessOL-6313-01 Additional Configuration Methods Parameters, and Procedures Tftp Configuring, page A-2 Web Page Configuring, page A-6Tftp Configuring About Profile Files Creating or Updating a Profile File Profile File ConventionsEditing a Profile File and Converting it to Binary Format Web Page Configuring Http//Cisco IP Phone IP addressRelated Topics Device Information Network ConfigurationTone Parameters, page A-16 Audio Parameters, page A-19 OL-6313-01 Network Statistics Device Logs Configuration ParametersNetwork Parameters Parameter Description Usage Cisco IP Phone uses the default DNS port Parameter Description Usage Parameter Description Usage Tone Parameters Troubleshooting section on page A-30See the Collecting Information for Table A-2 Tone Parameters Parameter Description Usage Audio Parameters Profile File Parameters UdptosConfiguring section on page A-6 See the Specifying Firmware Upgrade InstructionsFor the Cisco IP Phone section on page A-21 See the Changing the Logo on the Cisco IP PhoneIVR System Menu Codes Menu Code DescriptionReviews the MAC address Dial Pad# Alphanumeric Characters Entering Data in the IVR SystemExamples Special Characters Navigating the IVR System Changing the Logo on the Cisco IP Phone LCD Screen Open a command window and type the following command Configuring section on page A-2 Collecting Information for Troubleshooting Prserv listen-port OL-6313-01 Technical Specifications Specification Value or RangeNetwork Port Connector Cable SpecificationsNetwork Port Pinouts Access Port Connector Pin Number FunctionAppendix B Technical Specifications Network Port Pinouts D E IN-1IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 Srst A-9 IN-8Tftp IN-9Vlan IN-10