Preface
Obtaining Technical Assistance
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Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
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You can access CCO in the following ways:
•WWW:w ww.cisco.com
•Telnet:cco.cisco.com
•Modem using standard connection rates and the following terminal settings:
VT100 emulation; 8 data bits; no parity; and 1 sto p bit.
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From North America, call 408 526-8070
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From Europe, call 33 164 4640 82
You can e-mail questions about using CCO to cco-team@cisco.com.
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or
maintenance contract customers who need technical assis tance with a C isco
product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information
and software upgrades and for requesting TAC support, use
www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800553- 2447 or 408 526-7209. For
other telephone numbers and TAC e-mail addresses worldwide, consult the
following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Language E-mail Address
English tac@cisco.com
Hanzi (Chinese) chinese-tac@cisco.com
Kanji (Japanese) japan-tac@cisco.com
Hangul (Korean) korea-tac@cisco.com
Spanish tac@cisco.com
Thai thai-tac@cisco.com