Chapter6 Tro ubleshooting the Cisco IP Phone
Obtaining Status, Model, and Version Information
6-6
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
•BootLoadID—Identifier of the factory-installed load running on the phone
•Serial Number
Verifying Firmware Version
You can verify the firmware version for Cisco IP Phones.
Cisco IP Phone 7902G
Procedure
Step1 Open the Phone Configuration web page.
a. Open your web browser and enter the following URL, where IPaddress is the
IP address of your phone
http://IPaddress
b. Press Enter.
The Phone Configuration web page appears.
Step2 In the pane on the left, click Device Information.
The Device Information page displays the following information:
•App Load ID—Identifier of the firmware running on the phone
•Boot Load ID—Identifier of the factory-installed load running on the phone
Cisco IP Phone Models 7905G/7912G
Procedure
Step1 Press the Menu button.
Step2 Use the Navigation button to select Settings, and then press the Select softkey.