Chapter 5 Configuring Users, Features, and Services

Adding Users to Cisco CallManager

Adding Users to Cisco CallManager

The Cisco CallManager Administration application allows you to display and maintain information about users on the network.

You must configure features to allow users to perform the following actions:

Access the corporate directory and other customized directories from a Cisco IP Phone

Create their own personal directories

Set up their own speed dial and call forwarding numbers

To set up these features, you must first add users to Cisco CallManager, using either of the following methods:

To add users individually, use the Cisco CallManager Administration application and select User >Add a New User.

Refer to Cisco CallManager Administration Guide, Cisco CallManager System Guide, or Cisco CallManager Administration online help in the application for details.

To add users in batches, use the Bulk Administration Tool. This method also enables you to set an identical default password for all users.

Refer to Bulk Administration Tool User Guide for details.

Configuring the Corporate Directory

From the Cisco IP Phone models 7905G/7912G, users can look up directory numbers for their co-workers. To support this feature, you must first configure corporate directories

Cisco CallManager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco CallManager applications, which interface with the Cisco CallManager. Authentication establishes the user right to access the system, while authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

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Cisco Systems 7905G, 7902G, 7912G manual Adding Users to Cisco CallManager, Configuring the Corporate Directory

7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.