C H A P T E R 5

Configuring Users, Features, and

Services

After you install Cisco IP Phones in your network, configure their network settings, and add them to Cisco CallManager, you must then configure directory numbers, assign users, configure features and services.

Many of the Cisco IP Phone features available to end users require that you configure them using the Cisco CallManager Administration application. This chapter provides overview of many of the configuration procedures. Detailed instructions are available in Cisco CallManager Administration documentation.

This chapter describes setting up user features and providing users with information about those features. See the following topics:

Configuring Telephony Features Using Cisco CallManager Administration, page 5-2

Adding Users to Cisco CallManager, page 5-7

Configuring the Corporate Directory, page 5-7

Setting Up Services, page 5-8

Providing Information to Users Via a Web Site, page 5-9

 

Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G

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Cisco Systems 7905G, 7902G, 7912G manual Configuring Users, Features, Services

7902G, 7912G, 7905G specifications

Cisco Systems is a leading provider of networking and telecommunications equipment, and among its extensive range of products, the Cisco 7900 Series of IP phones has made a notable impact in enterprise communication. Key models in this series include the Cisco 7905G, 7912G, and 7902G, each designed to enhance productivity through advanced features, intuitive interfaces, and robust technology.

The Cisco 7905G is designed for basic telephony needs and is ideal for administrative environments or areas with high call volumes. It features a large single-line LCD display, providing users with clear visibility of call information. The phone supports Power over Ethernet (PoE), making installation easier and reducing clutter by eliminating the need for an additional power supply. Its hands-free and headset support enhances user convenience, allowing for easy multitasking during calls.

Moving on to the Cisco 7912G, this model is designed for more demanding communication requirements. It features a larger, backlit display, providing improved visibility in various lighting conditions. The Cisco 7912G supports up to 12 programmable line or feature keys, giving users the flexibility to tailor the phone to their specific needs. Additionally, it incorporates advanced audio technologies, such as wideband audio for enhanced voice clarity and a built-in speakerphone, allowing users to communicate effectively in busy environments.

The Cisco 7902G, while offering basic features, is a reliable choice for users who need straightforward, cost-effective telephony solutions. It features an intuitive design with three dedicated buttons for line status, a built-in speakerphone, and support for wideband audio. The phone is geared for users who require essential telephony features without the complexity of additional functionalities, making it suitable for front-desk and general office use.

Overall, these models within the Cisco 7900 series exemplify the company's commitment to providing high-quality enterprise communication tools. With a focus on advanced audio technologies, user-friendly interfaces, and adaptability to various business environments, the Cisco 7905G, 7912G, and 7902G cater to the diverse needs of modern organizations. As companies continue to pursue seamless communication, these IP phones remain a valuable asset in their telephony infrastructure, enhancing collaboration and productivity among teams everywhere.