Web-Based MCR Viewer | Cisco Systems Dial NMS manual

Task 4—Using Syslog, NTP, and Modem Call Records to Isolate and Troubleshoot Faults

About Modem Call Records

Figure 17 Web-Based MCR Viewer

You can view entire log files or portions of logs in the MCR viewer. In addition, you can parse for specific users and other call attributes for a modem call (for example, modulation, error correction, compression, disconnect causes, and retrains).

Note Modem call records are available in syslog starting with Cisco IOS

Releases 11.3AA and 12.0T.

Basic Dial NMS Implementation Guide

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Cisco Systems Dial NMS manual Web-Based MCR Viewer

Contents

Basic Dial NMS Implementation Guide Basic Dial NMS Implementation Guide Audience What is SNMPv1? What is SNMPv2?Dial NMS Service Definition Scope Task 1-Enabling Snmp in a Cisco IOS Device Task 3-Using Mrtg to Monitor and Graph Traffic LoadsTask 5-Setting Up a Web Portal for the Dial NMS Enabling Snmp Task 8-Using CiscoWorks 2000 Resource Manager Essentials Task 6-Managing IP Addresses by Using DNSTask 7-Using HP OpenView to Create the Snmp Framework Using CiscoView Contents Basic Dial NMS Implementation Guide Audience PurposeScope Convention Description ConventionsBold Related Documentation and Sites Technical References and Support Internetworking Solutions Guides Cisco Connection Online Documentation Feedback Documentation CD-ROMAcknowledgements About Snmp UCD-SNMP Snmp Technology TAC Page -Network What are the Basic Components of SNMP?Site Description Managed devices NMS What are Snmp MIBs? Vines What is SNMPv1? SNMPv1 and ASN1 Data Types What is SNMPv2? SNMPv1 Protocol Operations About Snmp Management SNMPv2 and SMI About Snmp Security Page Network Design for a Dial NMS Case Study Introduction to the Case Study Benefits of a Dial NMS THEnet Dial NMS Planning QuestionnaireNetwork Design Questions Answers Accounting tools and database MrtgCustom-based AAA Query tools Dial NMS Service Definition Show modem version Show versionShow running Show interface accounting ` show modem connect-speeds ` show access-lists` show modem operational-status Show snmp group Network Topology for One POP Cisco AS5800 access servers Network Topology Hardware Purpose Hardware Requirements101 50,000 5000 Lines / 1288 = 3.88 chassis AS5800s Uses CLI-based Snmp freeware to explore the Snmp MIBs Software RequirementsSoftware and Management Systems Purpose OIDs that are useful for operating a dial network Configuration Design Parameters Snmp Network Name Assigned IP Subnet DescriptionNOC Community Strings Purpose ABC Implementation and Operation TasksSupport Contact Phone T1 Dial-in Number Circuit ID Contract DEFPage CISCO-POP-MGMT-MIB OLD-CISCO-CHASSIS Dial Related System Management MIB II / InterfacesRFC1213-MIB Show controllers t1 CommandEquivalent Cisco IOS Call-counters Connect-speeds Variable DescriptionShow modem Show caller Show caller ip Show caller user About Enabling Snmp ` UCD-SNMP Command Purpose Enabling Snmp Changes, environmental variables, and critical device This command enables 14+ other commands for distinctTypes of Snmp traps. Edit this command list to include only ConditionsPage About Using UCD-SNMP UCD-SNMP Installing UCD-SNMP and Downloading Cisco MIBs Exploring Snmp MIBs for Dial Netwo rks Step Serial1/0/00 propPointToPointSerial About Snmp Commander Setting Up Snmp Commander Snmp Commander Tool Basic Dial NMS Implementation Guide Page Task 3-Using Mrtg to Monitor and Graph Traffic Loads About Mrtg Base MIB and OID Description About Selecting Dial OIDsCISCO-POP-MGMT-MIB CISCO-MODEM-MGMT-MIB NAS How to Inspect and Interpret Data Daily Graph DS0s and PPP Sessions in Use Configuration file used to create these graphs is posted at Monthly Graph DS0s and PPP Sessions in Use Creating and Editing a Configuration File Interface Type Syntax Example Example # purpose DS0s and Analog # purpose cpmISDNNoResource and cpmModemNoResource Crontab from any directory # purpose activeDS0s and cvpdnSessionTotal Sending Mrtg Graphs to a Web Server Mrtg Graphs Viewed by Using a Web Browser Page About Syslog Message Type Description Syslog Message Severity Level About NTP About Modem Call Records Web-Based MCR Viewer Enabling NTP on a Cisco IOS Device Setting Up an NTP Client Travis-nas-01show ntp association Server Problem Solution Troubleshooting the NTP ClientNtpq -p command Enables logging up to the debug level all eight levels Console errors or logging console warningsSpecifies the IP address of the syslog server Configuring the Syslog Daemon This example, only the fourth T1 of a T3 card is shown Daemon is not running, no ID is returned Inspecting Syslog Messages in t he Log File Aurora/etc -tail -f /var/log/router.log Generic URL Syntax Description Example Views logs on a File//var/log/router.log Local hostPage About a Web Portal Utility Function Utility Function Building a Device Linker Web Function Formula Example Device Linker Management Troubleshooting a Cisco 2511 Console Connection C2511-oob#clear line tty Enables the router to function as an Http server About Http Access to the CLIUsing Http to Access CLI Commands Uses the AAA facility as an authentication method Formula Example Post the Html page that you created in to a web server Cisco IOS CLI Commander Click on a CLI command and view the command output in a web Output for the Show Caller Command Task 6-Managing IP Addresses by Using DNS About Managing IP Addresses Using Cisco Network Registrar CLI Command s Nrcmd zone 101.21.172.in-addr.arpa. listRR Opt/nwreg2/usrbin/nrcmd zone 101.21.172.in-addr.arpa. listRR Nrcmd zone the.net. addRR bobslake-nas-02 a Run the script by using the -b option Using a Batch File to Make Changes to a DNS ConfigurationFollowing output appears Creating a Primary Forward Zone Creating an IP Tracker Web IP Tracker Web Host = doc-oob-03.the.net How to Create a Reverse DNS Zone Page Task 7-Using HP OpenView to Create Snmp Framework About HP OpenView Verifying the Snmp Configuration Last message Initialization complete Exit status Object manager name snmpCollect State Snmp Configuration Loopback IP Address and Community Strings Click Add and Apply to submit the entries About Snmp Demand Polls Performing an Snmp Demand Poll Select Network Connectivity Poll Node Field Description You can identify the software version running on the device Testing Snmp Get RequestsConfirms the interfaces were successfully pinged Field Returned Value Description Troubleshooting Snmp and a Demand Poll Verifying that Snmp Traps Are Received Traps in the All Events Browser Unmanaging the Dial Ports Available Interfaces and Ports for a Cisco AS5800 Creating and Adjustin g Maps Select Automatic Layout About Discovery FiltersGo to View Choose Off For This Submap Setting Up and Editing a Discover y Filter TheNetNodes TheNet Node List AS5800-1, AS5800-2 Constituent parts Using the Hpov CLI to Enter a Device into the Database Restart the netmon daemon by entering the following commandsPage CiscoWorks 2000 TAC Support Page -Provides links to About CiscoWorks 2000 RMEReference CiscoWorks 2000 Documentation Set -A collection Importing Devices from Hpov and Popul ating the Databases Select Inventory Import from Local NMS Click Next Devices are imported and a status summary appears To accept the default settings, click Finish Verifying that Device Polling is Turned On Polling the Devices Status of the Devices Select one or more devices Select All in the Views windowInspect the available elements for the devices Select All Devices Backing up Cisco IOS ConfigurationsSelect one or more devices from the list that appears Go to Monitor CiscoView Using CiscoViewSelect and view different system components Available Modems in the Cisco AS5800 Dial Shelf Page Http AAANTP Snmp Fcaps DNSUCD-SNMP FTP Ovw& command Ovstop commandNTP Incident tracking FAQManaged devices Management Message types and commands MIBs NMS Touch command Troubleshooting HP OpenView NOC POP Index Basic Dial NMS Implementation Guide