Cisco Systems manual LED Indicators, Configuration Files, VPN 3002 Front LEDs, Crash Dump File

Appendix A Troubleshooting and System Errors

LED Indicators

crash, we ask that you send this file when you contact TAC for assistance. To view the CRSHDUMP.TXT file, see Administration File Management View, and click on View Saved Log

Crash Dump File.

Configuration Files

The VPN 3002 saves the current boot configuration file (CONFIG) and its predecessor (CONFIG.BAK) as files in flash memory. These files may be useful for troubleshooting. See Administration File Management for information on managing files in flash memory.

LED Indicators

LED indicators on the VPN 3002 are normally green or flashing amber. LEDs that are solid amber or off may indicate an error condition.

Contact Cisco TAC if any LED indicates an error condition.

VPN 3002 Front LEDs

The LEDs on the front of the VPN 3002 are:

LED	Status	Explanation
PWR	Green	Unit is on and has power.
	Off	Unit is powered off.
SYS	Flashing amber	Unit is performing diagnostics.
	Solid amber	Unit has failed diagnostics.
	Flashing green	Unit is negotiating DHCP or PPPoE.
	Green	Unit is operational.
VPN	Off	No VPN tunnel exists.
	Amber	Tunnel has failed.
	Green	Tunnel is established.

VPN 3002 Hardware Client Reference

A-2 OL-1893-01