Appendix A Troubleshooting and System Errors

LED Indicators

crash, we ask that you send this file when you contact TAC for assistance. To view the CRSHDUMP.TXT file, see Administration File Management View, and click on View Saved Log

Crash Dump File.

Configuration Files

The VPN 3002 saves the current boot configuration file (CONFIG) and its predecessor (CONFIG.BAK) as files in flash memory. These files may be useful for troubleshooting. See Administration File Management for information on managing files in flash memory.

LED Indicators

LED indicators on the VPN 3002 are normally green or flashing amber. LEDs that are solid amber or off may indicate an error condition.

Contact Cisco TAC if any LED indicates an error condition.

VPN 3002 Front LEDs

The LEDs on the front of the VPN 3002 are:

LED

Status

Explanation

PWR

Green

Unit is on and has power.

 

Off

Unit is powered off.

 

 

 

SYS

Flashing amber

Unit is performing diagnostics.

 

Solid amber

Unit has failed diagnostics.

 

Flashing green

Unit is negotiating DHCP or PPPoE.

 

Green

Unit is operational.

 

 

 

VPN

Off

No VPN tunnel exists.

 

Amber

Tunnel has failed.

 

Green

Tunnel is established.

 

 

 

VPN 3002 Hardware Client Reference

 

A-2

OL-1893-01

 

 

 

 

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Cisco Systems manual LED Indicators, Configuration Files, VPN 3002 Front LEDs, Crash Dump File

VPN 3002 specifications

Cisco Systems VPN 3002 is a versatile hardware device designed to provide secure remote access to corporate networks. As part of Cisco's family of VPN concentrators, the VPN 3002 is aimed at small to medium-sized businesses seeking to establish secure communications over the Internet.

One of the key features of the VPN 3002 is its ability to support a wide range of VPN protocols, including IPsec and L2TP. This flexibility allows businesses to tailor their security solutions to meet specific needs, thereby ensuring robust encryption and integrity for data in transit. The device also supports innovative technologies such as Clientless SSL VPN, enabling users to access corporate resources without the need for a full client installation.

Another vital characteristic of the VPN 3002 is its scalability. It can support multiple users while maintaining optimal performance due to its integrated firewall capabilities. This functionality allows organizations to manage user traffic effectively, ensuring that both security and efficiency are maintained during peak access periods.

Additionally, the VPN 3002 boasts advanced features like NAT traversal, which helps ensure that VPN connections can penetrate network address translation firewalls and other similar devices, thereby enhancing connectivity. It also features strong authentication mechanisms, including support for RADIUS and TACACS+, providing businesses with the ability to implement stringent user verification processes.

The device is designed with ease of use in mind. The setup process is relatively simple, and Cisco's intuitive web-based management interface makes it easy to configure and monitor VPN connections. Furthermore, the VPN 3002 comes with a variety of integrated tools for logging and reporting, allowing administrators to maintain comprehensive oversight of network activities.

In terms of hardware, the VPN 3002 is equipped with multiple Ethernet ports for network connectivity and can support a range of configurations to meet diverse organizational requirements. Its robust design ensures longevity and dependable operation, making it an ideal solution for businesses seeking reliable remote access capabilities.

In conclusion, Cisco Systems VPN 3002 provides a comprehensive solution for organizations looking to secure their remote connections. With its support for various protocols, scalable architecture, advanced security features, and ease of use, it stands out as a reliable choice for enhancing corporate network security.