Appendix A Troubleshooting and System Errors

VPN 3002 Hardware Client Manager Errors

Table A-2 Invalid Login or Session Timeout Screen

Problem

Possible Cause

Solution

 

 

 

 

You entered an

Typing error.

Reenter the login name and

invalid administrator

Invalid (unrecognized)

password, and click on Login.

login-name and

 

 

login name or password.

Use a valid login name and password.

password

 

 

 

Verify your typing before clicking on

combination

 

 

 

 

 

Login.

 

 

 

The Manager session

No activity has occurred

On the Administration Access Rights

has been idle longer

 

for (interval) seconds. The

Access Settings screen, change the

than the configured

 

Manager resets the

Session Timeout interval to a larger value

timeout interval.

 

inactivity time only when

and click on Apply.

(The default timeout

 

you click on an action

 

interval is 600

 

button such as Apply,

 

seconds, which

 

Add, or Cancel, or a link

 

equals 10 minutes).

 

on a screen that invokes a

 

 

 

different screen. Entering

 

 

 

values or setting

 

 

 

parameters on a given

 

 

 

screen does not reset the

 

 

 

timer.

 

 

The timeout interval is set

 

 

 

too low for normal use.

 

 

 

 

 

Manager Logs Out

The Manager unexpectedly logs out.

Table A-3 Browser Refresh or Reload Button Logs Out the Manager.

Problem

Possible Cause

Solution

 

 

 

You clicked on the Refresh or

To protect access security, clicking

Do not use the browser

Reload button on the browser

on Refresh or Reload on the browser

navigation toolbar buttons

navigation toolbar, and the

toolbar automatically logs out the

with the VPN 3002 Hardware

Manager logged out. The main

Manager session.

Client Manager.

login screen displays.

 

Use only the Manager Refresh

 

 

 

 

button where it appears on a

 

 

screen.

 

 

We recommend that you hide

 

 

the browser navigation toolbar

 

 

to prevent mistakes.

 

 

 

VPN 3002 Hardware Client Reference

 

A-6

OL-1893-01

 

 

 

 

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Cisco Systems VPN 3002 manual Manager Logs Out, Login

VPN 3002 specifications

Cisco Systems VPN 3002 is a versatile hardware device designed to provide secure remote access to corporate networks. As part of Cisco's family of VPN concentrators, the VPN 3002 is aimed at small to medium-sized businesses seeking to establish secure communications over the Internet.

One of the key features of the VPN 3002 is its ability to support a wide range of VPN protocols, including IPsec and L2TP. This flexibility allows businesses to tailor their security solutions to meet specific needs, thereby ensuring robust encryption and integrity for data in transit. The device also supports innovative technologies such as Clientless SSL VPN, enabling users to access corporate resources without the need for a full client installation.

Another vital characteristic of the VPN 3002 is its scalability. It can support multiple users while maintaining optimal performance due to its integrated firewall capabilities. This functionality allows organizations to manage user traffic effectively, ensuring that both security and efficiency are maintained during peak access periods.

Additionally, the VPN 3002 boasts advanced features like NAT traversal, which helps ensure that VPN connections can penetrate network address translation firewalls and other similar devices, thereby enhancing connectivity. It also features strong authentication mechanisms, including support for RADIUS and TACACS+, providing businesses with the ability to implement stringent user verification processes.

The device is designed with ease of use in mind. The setup process is relatively simple, and Cisco's intuitive web-based management interface makes it easy to configure and monitor VPN connections. Furthermore, the VPN 3002 comes with a variety of integrated tools for logging and reporting, allowing administrators to maintain comprehensive oversight of network activities.

In terms of hardware, the VPN 3002 is equipped with multiple Ethernet ports for network connectivity and can support a range of configurations to meet diverse organizational requirements. Its robust design ensures longevity and dependable operation, making it an ideal solution for businesses seeking reliable remote access capabilities.

In conclusion, Cisco Systems VPN 3002 provides a comprehensive solution for organizations looking to secure their remote connections. With its support for various protocols, scalable architecture, advanced security features, and ease of use, it stands out as a reliable choice for enhancing corporate network security.