Appendix A Troubleshooting and System Errors

System Errors

VPN 3002 Rear LEDs

The LEDs on the rear of the VPN 3002 indicate the status of the private and public interfaces.

LED

Explanation

 

 

Green

Interface is connected to the network.

 

 

OFF

Interface is not connected to the network.

 

 

Flashing amber

Traffic is traveling across the interface.

 

 

System Errors

If you have configured the VPN 3002, and you are unable to connect to or pass data to the central-site VPN Concentrator, use Table A-1to analyze the problem. Also, use the following section of this appendix to check the settings on the VPN Concentrator to which this VPN 3002 connects.

Table A-1 Analyzing System Errors

Problem or Symptom

Possible Solution

 

 

 

Tunnel is not up or not passing data.

 

 

 

 

PWR LED is off.

Make sure that the power cable is plugged into the VPN

 

3002 and a power outlet.

 

 

SYS LED is solid amber.

Unit has failed diagnostics. Contact Cisco Support

 

immediately.

 

 

 

You see this LED display:

1.

Verify that the VPN Concentrator to which this VPN

PWR = green

 

3002 connects is running version 3.0 software.

 

 

SYS LED = green

2.

Navigate to Monitoring > System Status. Click on

VPN LED = off.

 

Connect Now.

 

 

 

Connect Now did not bring up the

1.

Check that a LAN cable is properly attached to the

tunnel, and the public interface LED

 

public interface of the VPN 3002.

(rear of unit) is off.

2.

Make sure the IP address for the public interface is

 

 

 

properly configured.

 

 

 

Public interface LED is on, but

1.

Make sure the default gateway is properly

attempting to ping the default gateway

 

configured.

(Administration > Ping) yields no

2.

Contact your ISP.

response.

 

 

 

 

 

VPN 3002 Hardware Client Reference

 

OL-1893-01

A-3

 

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Cisco Systems manual System Errors, VPN 3002 Rear LEDs, Connect Now

VPN 3002 specifications

Cisco Systems VPN 3002 is a versatile hardware device designed to provide secure remote access to corporate networks. As part of Cisco's family of VPN concentrators, the VPN 3002 is aimed at small to medium-sized businesses seeking to establish secure communications over the Internet.

One of the key features of the VPN 3002 is its ability to support a wide range of VPN protocols, including IPsec and L2TP. This flexibility allows businesses to tailor their security solutions to meet specific needs, thereby ensuring robust encryption and integrity for data in transit. The device also supports innovative technologies such as Clientless SSL VPN, enabling users to access corporate resources without the need for a full client installation.

Another vital characteristic of the VPN 3002 is its scalability. It can support multiple users while maintaining optimal performance due to its integrated firewall capabilities. This functionality allows organizations to manage user traffic effectively, ensuring that both security and efficiency are maintained during peak access periods.

Additionally, the VPN 3002 boasts advanced features like NAT traversal, which helps ensure that VPN connections can penetrate network address translation firewalls and other similar devices, thereby enhancing connectivity. It also features strong authentication mechanisms, including support for RADIUS and TACACS+, providing businesses with the ability to implement stringent user verification processes.

The device is designed with ease of use in mind. The setup process is relatively simple, and Cisco's intuitive web-based management interface makes it easy to configure and monitor VPN connections. Furthermore, the VPN 3002 comes with a variety of integrated tools for logging and reporting, allowing administrators to maintain comprehensive oversight of network activities.

In terms of hardware, the VPN 3002 is equipped with multiple Ethernet ports for network connectivity and can support a range of configurations to meet diverse organizational requirements. Its robust design ensures longevity and dependable operation, making it an ideal solution for businesses seeking reliable remote access capabilities.

In conclusion, Cisco Systems VPN 3002 provides a comprehensive solution for organizations looking to secure their remote connections. With its support for various protocols, scalable architecture, advanced security features, and ease of use, it stands out as a reliable choice for enhancing corporate network security.