Compaq 281862-002 manual

Integrated Remote Console

User Guide

Second Edition (December 1998)

Part Number 281862-002

Compaq Computer Corporation

Contents

Main Notice Compaq Integrated Remote Console User Guide iii Contents About This Guide Chapter 1 Introduction Chapter 2 Chapter 3 Establishing a Connection Chapter 4 Using Integrated Remote Console v Chapter 5 Using Attention Key Sequences Chapter 6 Additional Modem Information Chapter 7 Chapter 8 Modem Sharing Index Appendix A Suggested Modem Settings About This Guide Text Conventions viii About This Guide Symbols in Text Getting Help Compaq Website ix Telephone Numbers 1-1 Chapter 1 Introduction Integrated Remote Console Capabilities 1-2 Introduction Benefits of Using Integrated Remote Requirements 1-3 Installation Sequence Outline figure2.EPS 1-4 Introduction Terminology Table 1-1 lists the standard terms used throughout this guide. Table 1-1 IRC Terminology management console managed server Accessing Integrated Remote Expected Audience 2-1 Chapter 2 Setup and Configuration floating fixed. Installing the Modem 2-2 Setup and Configuration Configuring the Modem Configuring a non plug-n-play ISA Modem 2-3 2-4 Setup and Configuration Configuring an external modem or direct connection Page 2-6 Setup and Configuration Configuring Integrated Remote Table 2-1 Integrated Remote Console Configuration Summary 2-7 Integrated Remote Console Configuration Summary 1. Select Remote Console Functions from View or edit details, and set to Enabled. 2-8 Setup and Configuration 2-9 Modem Strings 2-10 Setup and Configuration Assigning Authorized Users 2-11 User Configuration 2-12 Setup and Configuration 2-13 2-14 Setup and Configuration 3-1 Chapter 3 Establishing a Connection Establishing a Connection Using Compaq Insight Manager 3-2 Establishing a Connection Configuring Insight Manager for Out-of-Band Remote Console Access 3-3 3-4 Establishing a Connection Establishing an Out-of-Band Remote Console Connection 3-5 Invoke Integrated Remote Console Login Benefits of Using Insight Manager to Establish the Connection 3-6 Establishing a Connection Verifying Modem Settings 3-7 3-8 Establishing a Connection Establishing a Connection Using Windows HyperTerminal 3-9 3-10 Establishing a Connection Setting up a Connection 3-11 Page 3-13 3-14 Establishing a Connection Invoke Integrated Remote Console Login Saving a Connection 3-15 Establishing a Connection Using an ANSI Compatible Terminal Emulator Configuration Guidelines Display Settings Terminal settings 3-16 Establishing a Connection Limitations 3-17 Establishing a Connection Invoke IRC Login 3-18 Establishing a Connection Login Page 3-20 Establishing a Connection 4-1 Chapter 4 Using Integrated Remote Console 4-2 Using Integrated Remote Console 4-3 Main Menu Options 4-4 Using Integrated Remote Console Remote Console Menu Option 4-5 Beginning a Remote Console Session 4-6 Using Integrated Remote Console Table 4-1 Key Functions for Navigating the IRC Menu System 4-7 4-8 Using Integrated Remote Console Returning to the Main Menu 4-9 Changing the Default Attention Key 4-10 Using Integrated Remote Console Changing the Terminal Screen Size 4-11 Return to Main Menu 4-12 Using Integrated Remote Console Reboot Server Menu Option 4-13 4-14 Using Integrated Remote Console 4-15 4-16 Using Integrated Remote Console 4-17 View Reboot Sequence Page 4-19 View Event Log 4-20 Using Integrated Remote Console Change Password 4-21 Manage Login Information 4-22 Using Integrated Remote Console Modify User Information 4-23 Manage Configuration 4-24 Using Integrated Remote Console Communications Setup 4-25 Modem Strings 4-26 Using Integrated Remote Console Disconnecting 5-1 Chapter 5 Using Attention Key Sequences 5-2 Using Attention Key Sequences Attention Key Command Sequences Table 5-1 Attention Key Command Sequences Example: Returning to IRC Main Menu 5-3 Attention Key Support Sequences Table 5-2 Attention Key Support Sequences 5-4 Using Attention Key Sequences Example: Pressing F10 Key 5-5 Attention Key Compose Sequences Table 5-3 Attention Key Compose Sequences 5-6 Using Attention Key Sequences Example: Entering Alt + P 5-7 Example: Entering Ctrl + Alt + Del 5-8 Using Attention Key Sequences More Attention Key Examples Table 5-4 Attention Key Composition Examples 5-9 Attention Key Template Changing the Attention Key 6-1 Chapter 6 Additional Modem Information Modem Types Table 6-1 Modem Requirements 6-2 Additional Modem Information External Serial Modems Important Tip 6-3 Internal ISA Plug-n-Play Modems Windows Modems 6-4 Additional Modem Information PCI-based Modems 6-5 Modem Configuration Strings Table 6-2 Modem Configuration Setting Summary 6-6 Additional Modem Information Computer to Modem Serial Port Speed Data Carrier Detect (DCD) Operation 6-7 Data Terminal Ready (DTR) Interpretation Flow Control Error Correction 6-8 Additional Modem Information Data Compression Response Codes 7-1 Chapter 7 Direct Connections Connecting Using a Terminal or Terminal Emulator 7-2 Direct Connections Cable Requirement Communication Requirements 7-3 7-4 Direct Connections Connecting Using a Terminal Server or Concentrator 7-5 Obtaining the Appropriate Cable 7-6 Direct Connections 7-7 Connector Example Table 7-1 Example: Cisco 2509/2511 RJ-45 Connector Pinout 7-8 Direct Connections Table 7-2 Example: Cisco 2509/2511 RJ-45 to DB-9F Adapter Configuring Integrated Remote Console 7-9 Configuring the Terminal Server 7-10 Direct Connections 8-1 Chapter 8 Modem Sharing 8-2 Modem Sharing Asynchronous Management 8-3 8-4 Modem Sharing Graphical Remote Control 8-5 8-6 Modem Sharing Additional Information Determining Proper Initialization Strings in a Windows NT 4.0 RAS Environment 8-7 Temporarily disable IRC Turn on Modem Log File View Modem Log File 8-8 Modem Sharing Locate the Modem Initialization Strings 8-9 Re-enable IRC with Proper Initialization Strings A-1 Appendix A Suggested Modem Settings Suggested Settings When Modem is Dedicated or Shared in non- Windows NT Environments Table A-1 Dedicated or Shared in non-Windows NT Environment Modem Settings A-2 Suggested Modem Settings Continued Dedicated or Shared in non-NT Environment Modem Settings Modem Selected Baud Init String #1 Init String #2 A-3 Suggested Settings When Modem is Shared in Windows NT 4.0 Table A-2 Shared in Windows NT 4.0 Environment Modem Settings A-4 Suggested Modem Settings Continued Shared in NT 4.0 Environment Modem Settings Modem Selected Baud Init String #1 Init String #2 Appendix B Null-Modem Cable Description Terminal or PC Modem C-1 Appendix C Troubleshooting Table C-1 Error Table of Contents C-2 Troubleshooting POST Errors Server displays 172-2 IRC Configuration Invalid message during POST C-3 Connection Problems Connection problems using a modem in dedicated mode Integrated Remote Console does not answer the phone in dedicated mode C-4 Troubleshooting Cannot obtain a login prompt in dedicated mode C-5 C-6 Troubleshooting Connection problems using a modem in shared mode Managed Server does not answer the phone in shared mode C-7 Cannot obtain a login prompt in shared mode C-8 Troubleshooting C-9 Cannot dial into operating system-based management in shared mode C-10 Troubleshooting Connection problems using a direct- connection Cannot obtain a login prompt using a direct-connection C-11 Problems while using IRC Screen temporarily pauses during menus or remote console text Terminal doesnt scroll correctly in Remote Console Mode C-12 Troubleshooting Terminal loses characters or doesnt paint correctly in Remote Console Mode C-13 View Reboot Sequence is grayed out Index-1 Index A B C ndex-2 Index-3 D ndex-4 E Index-5 F ndex-6 G H I Index-7 K L M ndex-8 Index-9 N O P R ndex-10 S T Index-11 ndex-12 U V W