External Serial Modems, Important Tip | Compaq 281862-002 manual

6-2Additional Modem Information

External Serial Modems

IRC supports most external high-speed serial modems. Some modems, like the Compaq Microcom 510, offer both a serial and parallel (APT) interface. Such modems must be connected through the serial interface to operate correctly with IRC.

External modems are cabled to the managed server using a standard straight- through DTE to DCE style cable. A standard DB-9F to DB-25M cable can be used and there are no specific requirements specific to IRC.

Important Tip

Most external modems offer modem state indicator lights, which can be useful troubleshooting tools, particularly if you are configuring IRC for the first time. If IRC is configured for the proper COM port, the TR or DTR indicator should be illuminated shortly after the Compaq ProLiant splash screen is displayed during power-on-self-test (POST). The AA indicator indicates that the modem has been placed in auto-answer mode. If the modem has not been pre- configured (through switches on the modem) for auto-answer mode, this signal should also be illuminated shortly after the TR indicator. This indicates that IRC can communicate with the modem and the modem has correctly received the auto-answer string configured through the Compaq System Configuration Utility. If the managed server is running Windows NT as its primary operating system, this indicator can also reflect the ownership of the modem in the shared configuration. Windows NT 4.0 generally does not program the modem for auto-answer mode. As a result, if the AA indicator is illuminated after Windows NT has booted, IRC currently owns the modem. Similarly, if the AA indicator is not illuminated, the modem is currently in use by the operating system.

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Compaq 281862-002 manual External Serial Modems, Important Tip, 2Additional Modem Information

Contents

Integrated Remote Console Compaq Integrated Remote Console User Guide Contents Establishing a Connection Using Attention Key Sequences Appendix B Vii Text Conventions Getting Help Symbols in TextCompaq Website Viii About This Guide Telephone Numbers Integrated Remote Console Capabilities Introduction Requirements Benefits of Using Integrated Remote Console2Introduction Installation Sequence Outline IRC Terminology Terminology4Introduction Expected Audience Accessing Integrated Remote Console Installing the Modem Setup and Configuration Configuring a non plug-n-play ISA Modem Configuring the Modem2Setup and Configuration Select View or Edit Details 4Setup and Configuration Configuring an external modem or direct connection Example Configuring an integrated serial port Integrated Remote Console Configuration Summary Configuring Integrated Remote Console6Setup and Configuration Integrated Remote Console Configuration Summary Internal Modem External Modem or 8Setup and Configuration Modem Strings Assigning Authorized Users 10Setup and Configuration Example Selecting a user to modify User Configuration 12Setup and Configuration Example Edit User screen Example Setting Security Access 14Setup and Configuration Establishing a Connection Establishing a Connection Using Compaq Insight Manager 2Establishing a Connection Device Setup window 4Establishing a Connection Establishing an Out-of-Band Remote Console Connection Invoke Integrated Remote Console Login 6Establishing a Connection Verifying Modem Settings COM port settings 8Establishing a Connection Establishing a Connection Using Windows HyperTerminal Compaq Integrated Remote Console User Guide 10Establishing a Connection Setting up a Connection HyperTerminal is now ready to dial into the managed server Connection window 12Establishing a Connection Establish a connection using HyperTerminal 14Establishing a Connection Saving a Connection Display Settings Configuration GuidelinesTerminal settings Limitations Modem settings16Establishing a Connection Establishing a Connection Invoke IRC Login 18Establishing a Connection Login Remote Console Main Menu 20Establishing a Connection 10. Remote Console mode Using Integrated Remote Console Remote Console mode 2Using Integrated Remote Console Main Menu Options Remote Console Menu Option 4Using Integrated Remote Console Beginning a Remote Console Session Using Remote Console mode Key Functions for Navigating the IRC Menu System 6Using Integrated Remote Console Compaq Integrated Remote Console User Guide Returning to the Main Menu 8Using Integrated Remote Console Changing the Default Attention Key Changing the Terminal Screen Size 10Using Integrated Remote Console Return to Main Menu 12Using Integrated Remote Console Reboot Server Menu Option Server Reboot menu Reboot Server warning 14Using Integrated Remote Console 10. Power Cycle warning 12. Power Cycle using Ansi terminal emulation emulation 16Using Integrated Remote Console View Reboot Sequence 13. Reboot Replay Sequence screen 18Using Integrated Remote Console 14. Event Log screen View Event Log 20Using Integrated Remote Console Change Password 16. Manage Login Information screen Manage Login Information Modify User Information 22Using Integrated Remote Console 18. Manage Configuration screen Manage Configuration 24Using Integrated Remote Console Communications Setup 20. Edit Modem Strings screen Modem Strings 26Using Integrated Remote Console Disconnecting Using Attention Key Sequences Example Returning to IRC Main Menu 2Using Attention Key Sequences Compaq Integrated Remote Console User Guide Example Pressing F10 Key 4Using Attention Key Sequences Key Function Atn a Example Entering Alt + P 6Using Attention Key Sequences Example Entering Ctrl + Alt + Del More Attention Key Examples 8Using Attention Key Sequences Example United States Keyboard with Attention Keys indicated Changing the Attention Key Modem Types Additional Modem InformationModem Requirements Important Tip External Serial Modems2Additional Modem Information Windows Modems Internal ISA Plug-n-Play Modems 4Additional Modem Information PCI-based Modems Modem Configuration Setting Summary Modem Configuration Strings Data Carrier Detect DCD Operation Computer to Modem Serial Port Speed6Additional Modem Information Data Terminal Ready DTR Interpretation Error CorrectionFlow Control Response Codes Data Compression8Additional Modem Information Direct Connections Connecting Using a Terminal or Terminal Emulator Communication Requirements Cable Requirement2Direct Connections Compaq Integrated Remote Console User Guide 4Direct Connections Connecting Using a Terminal Server or Concentrator Obtaining the Appropriate Cable 6Direct Connections Example Cisco 2509/2511 RJ-45 Connector Pinout Connector Example Example Cisco 2509/2511 RJ-45 to DB-9F Adapter Configuring Integrated Remote Console8Direct Connections Configuring the Terminal Server 10Direct Connections Modem Sharing 2Modem Sharing Asynchronous Management Compaq Integrated Remote Console User Guide 4Modem Sharing Graphical Remote Control Compaq Integrated Remote Console User Guide 6Modem Sharing Additional Information Turn on Modem Log File Temporarily disable IRCView Modem Log File 8Modem Sharing Locate the Modem Initialization Strings Re-enable IRC with Proper Initialization Strings Modem Selected Baud Init String #1 Init String #2 Suggested Modem Settings Dedicated or Shared in non-NT Environment Modem Settings 2Suggested Modem Settings Suggested Settings When Modem is Shared in Windows NT Shared in NT 4.0 Environment Modem Settings 4Suggested Modem Settings Terminal or PC Modem Null-Modem Cable Description Table C-1 Error Table of Contents Troubleshooting 2Troubleshooting Post Errors Connection problems using a modem in dedicated mode Connection Problems 4Troubleshooting Cannot obtain a login prompt in dedicated mode Compaq Integrated Remote Console User Guide 6Troubleshooting Connection problems using a modem in shared mode Cannot obtain a login prompt in shared mode 8Troubleshooting Compaq Integrated Remote Console User Guide Cannot obtain a login prompt using a direct-connection Connection problems using a direct- connection10Troubleshooting Terminal doesn’t scroll correctly in Remote Console Mode Problems while using IRC 12Troubleshooting View Reboot Sequence is grayed out Index-1 Index Index-2 Index-3 DCD Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 Index-11 Index-12