Compaq 281862-002 Establishing an Out-of-Band Remote Console Connection

3-4 Establishing a Connection

Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-00x

File Name: D-CH03.DOC Last Saved On: 11/20/98 12:55 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Establishing an Out-of-Band Remote ConsoleConnection

Right-click the managed server in the device list to display a list of menu items,

as shown in Figure 3-2.

Figure 3-2. Establishing a connection using Compaq Insight Manager

If the server is configured for out-of-band remote console access, the Remote

Console menu option is available. Select this menu item to initiate a remote

console, out-of-band session with the managed server. In certain circumstances,

Insight Manager may prompt you to select between a network or modem

remote console session. Select Modem Remote Console to access the IRC

feature on the managed server.

Contents

Main Notice Compaq Integrated Remote Console User Guide iii Contents About This Guide Chapter 1 Introduction Chapter 2 Chapter 3 Establishing a Connection Chapter 4 Using Integrated Remote Console v Chapter 5 Using Attention Key Sequences Chapter 6 Additional Modem Information Chapter 7 Chapter 8 Modem Sharing Index Appendix A Suggested Modem Settings About This Guide Text Conventions viii About This Guide Symbols in Text Getting Help Compaq Website ix Telephone Numbers 1-1 Chapter 1 Introduction Integrated Remote Console Capabilities 1-2 Introduction Benefits of Using Integrated Remote Requirements 1-3 Installation Sequence Outline figure2.EPS 1-4 Introduction Terminology Table 1-1 lists the standard terms used throughout this guide. Table 1-1 IRC Terminology management console managed server Accessing Integrated Remote Expected Audience 2-1 Chapter 2 Setup and Configuration floating fixed. Installing the Modem 2-2 Setup and Configuration Configuring the Modem Configuring a non plug-n-play ISA Modem 2-3 2-4 Setup and Configuration Configuring an external modem or direct connection Page 2-6 Setup and Configuration Configuring Integrated Remote Table 2-1 Integrated Remote Console Configuration Summary 2-7 Integrated Remote Console Configuration Summary 1. Select Remote Console Functions from View or edit details, and set to Enabled. 2-8 Setup and Configuration 2-9 Modem Strings 2-10 Setup and Configuration Assigning Authorized Users 2-11 User Configuration 2-12 Setup and Configuration 2-13 2-14 Setup and Configuration 3-1 Chapter 3 Establishing a Connection Establishing a Connection Using Compaq Insight Manager 3-2 Establishing a Connection Configuring Insight Manager for Out-of-Band Remote Console Access 3-3 3-4 Establishing a Connection Establishing an Out-of-Band Remote Console Connection 3-5 Invoke Integrated Remote Console Login Benefits of Using Insight Manager to Establish the Connection 3-6 Establishing a Connection Verifying Modem Settings 3-7 3-8 Establishing a Connection Establishing a Connection Using Windows HyperTerminal 3-9 3-10 Establishing a Connection Setting up a Connection 3-11 Page 3-13 3-14 Establishing a Connection Invoke Integrated Remote Console Login Saving a Connection 3-15 Establishing a Connection Using an ANSI Compatible Terminal Emulator Configuration Guidelines Display Settings Terminal settings 3-16 Establishing a Connection Limitations 3-17 Establishing a Connection Invoke IRC Login 3-18 Establishing a Connection Login Page 3-20 Establishing a Connection 4-1 Chapter 4 Using Integrated Remote Console 4-2 Using Integrated Remote Console 4-3 Main Menu Options 4-4 Using Integrated Remote Console Remote Console Menu Option 4-5 Beginning a Remote Console Session 4-6 Using Integrated Remote Console Table 4-1 Key Functions for Navigating the IRC Menu System 4-7 4-8 Using Integrated Remote Console Returning to the Main Menu 4-9 Changing the Default Attention Key 4-10 Using Integrated Remote Console Changing the Terminal Screen Size 4-11 Return to Main Menu 4-12 Using Integrated Remote Console Reboot Server Menu Option 4-13 4-14 Using Integrated Remote Console 4-15 4-16 Using Integrated Remote Console 4-17 View Reboot Sequence Page 4-19 View Event Log 4-20 Using Integrated Remote Console Change Password 4-21 Manage Login Information 4-22 Using Integrated Remote Console Modify User Information 4-23 Manage Configuration 4-24 Using Integrated Remote Console Communications Setup 4-25 Modem Strings 4-26 Using Integrated Remote Console Disconnecting 5-1 Chapter 5 Using Attention Key Sequences 5-2 Using Attention Key Sequences Attention Key Command Sequences Table 5-1 Attention Key Command Sequences Example: Returning to IRC Main Menu 5-3 Attention Key Support Sequences Table 5-2 Attention Key Support Sequences 5-4 Using Attention Key Sequences Example: Pressing F10 Key 5-5 Attention Key Compose Sequences Table 5-3 Attention Key Compose Sequences 5-6 Using Attention Key Sequences Example: Entering Alt + P 5-7 Example: Entering Ctrl + Alt + Del 5-8 Using Attention Key Sequences More Attention Key Examples Table 5-4 Attention Key Composition Examples 5-9 Attention Key Template Changing the Attention Key 6-1 Chapter 6 Additional Modem Information Modem Types Table 6-1 Modem Requirements 6-2 Additional Modem Information External Serial Modems Important Tip 6-3 Internal ISA Plug-n-Play Modems Windows Modems 6-4 Additional Modem Information PCI-based Modems 6-5 Modem Configuration Strings Table 6-2 Modem Configuration Setting Summary 6-6 Additional Modem Information Computer to Modem Serial Port Speed Data Carrier Detect (DCD) Operation 6-7 Data Terminal Ready (DTR) Interpretation Flow Control Error Correction 6-8 Additional Modem Information Data Compression Response Codes 7-1 Chapter 7 Direct Connections Connecting Using a Terminal or Terminal Emulator 7-2 Direct Connections Cable Requirement Communication Requirements 7-3 7-4 Direct Connections Connecting Using a Terminal Server or Concentrator 7-5 Obtaining the Appropriate Cable 7-6 Direct Connections 7-7 Connector Example Table 7-1 Example: Cisco 2509/2511 RJ-45 Connector Pinout 7-8 Direct Connections Table 7-2 Example: Cisco 2509/2511 RJ-45 to DB-9F Adapter Configuring Integrated Remote Console 7-9 Configuring the Terminal Server 7-10 Direct Connections 8-1 Chapter 8 Modem Sharing 8-2 Modem Sharing Asynchronous Management 8-3 8-4 Modem Sharing Graphical Remote Control 8-5 8-6 Modem Sharing Additional Information Determining Proper Initialization Strings in a Windows NT 4.0 RAS Environment 8-7 Temporarily disable IRC Turn on Modem Log File View Modem Log File 8-8 Modem Sharing Locate the Modem Initialization Strings 8-9 Re-enable IRC with Proper Initialization Strings A-1 Appendix A Suggested Modem Settings Suggested Settings When Modem is Dedicated or Shared in non- Windows NT Environments Table A-1 Dedicated or Shared in non-Windows NT Environment Modem Settings A-2 Suggested Modem Settings Continued Dedicated or Shared in non-NT Environment Modem Settings Modem Selected Baud Init String #1 Init String #2 A-3 Suggested Settings When Modem is Shared in Windows NT 4.0 Table A-2 Shared in Windows NT 4.0 Environment Modem Settings A-4 Suggested Modem Settings Continued Shared in NT 4.0 Environment Modem Settings Modem Selected Baud Init String #1 Init String #2 Appendix B Null-Modem Cable Description Terminal or PC Modem C-1 Appendix C Troubleshooting Table C-1 Error Table of Contents C-2 Troubleshooting POST Errors Server displays 172-2 IRC Configuration Invalid message during POST C-3 Connection Problems Connection problems using a modem in dedicated mode Integrated Remote Console does not answer the phone in dedicated mode C-4 Troubleshooting Cannot obtain a login prompt in dedicated mode C-5 C-6 Troubleshooting Connection problems using a modem in shared mode Managed Server does not answer the phone in shared mode C-7 Cannot obtain a login prompt in shared mode C-8 Troubleshooting C-9 Cannot dial into operating system-based management in shared mode C-10 Troubleshooting Connection problems using a direct- connection Cannot obtain a login prompt using a direct-connection C-11 Problems while using IRC Screen temporarily pauses during menus or remote console text Terminal doesnt scroll correctly in Remote Console Mode C-12 Troubleshooting Terminal loses characters or doesnt paint correctly in Remote Console Mode C-13 View Reboot Sequence is grayed out Index-1 Index A B C ndex-2 Index-3 D ndex-4 E Index-5 F ndex-6 G H I Index-7 K L M ndex-8 Index-9 N O P R ndex-10 S T Index-11 ndex-12 U V W