Compaq 281862-002 manual Setup and Configuration, Installing the Modem

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Chapter 2

Setup and Configuration

This chapter describes the steps required to implement Integrated Remote Console (IRC) using an internal modem, external modem, or direct serial port connection.

See Chapter 6 for information on supported modems and for additional information pertaining to the appropriate configuration of modems with IRC.

To operate IRC by modem, the management console must be equipped with a modem that is compatible with the modem in the managed server. Using different classes of modems in the management console and managed server, particularly if they are from different manufacturers, can cause various connection problems, including the inability to obtain a login prompt. Using the same type of modem from the same manufacturer in both the management console and managed server is strongly recommended.

IMPORTANT: Most connectivity problems are caused by modems that default to a “floating” computer-to-modem (or DCE-to-DTE) port speed. (U.S. Robotics modems and others). For Integrated Remote Console to function properly, both the modem in the management console and the modem in the managed server must have the computer-to-modem port speed set to “fixed.” This can be configured through initialization strings in both Integrated Remote Console and the management application. See Chapter 6 and your modem's documentation for more information.

Installing the Modem

Consult the instructions for installing hardware options in the documentation that accompanied your Compaq server. Consult the user documentation that accompanied your modem for additional instructions specific to the modem, including default settings.

For internal modems, the Compaq System Configuration Utility can be used to determine the appropriate COM port and IRQ jumper settings.

Compaq Integrated Remote Console User Guide