To print the ﬁle, press Alt+F+P or type | Compaq PC CARD ADAPTER

6-10 CHAPTER 6: TROUBLESHOOTING

6Install the adapter in another functioning computer and run the tests again.

If the adapter passes, your computer may be defective. Contact the reseller or the manufacturer of the computer.

7If you experience problems that occur only when running under Microsoft Windows, consult the readme ﬁles that are provided in Windows.

8If you experience problems that occur only when using the AutoLink program, display or print the AutoLink.Log ﬁle.

This ﬁle contains a log of the events that occurred during the AutoLink installation, including errors if any occurred. To display the log, type:

Type AutoLink.Log More

To print the ﬁle, press [Alt]+[F]+[P] or type:

print autolink.log

9If you need to unload the drivers to run the Conﬁguration and Diagnostic Program, exit the Conﬁguration and Diagnostic Program if necessary, and reboot the computer using a DOS diskette.

For additional technical support information, see Appendix C.

Image 56

Compaq PC CARD ADAPTER manual To print the ﬁle, press Alt+F+P or type

Contents

PC Card Adapter User Guide Member of the TokenLink III product family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Using the Autolink Feature for Netware About Card Services Page Figures Tables Introduction How to Use This GuideAbout this Guide Install Conventions Introduction 3C689 Adapter 3C689 Adapter Features 3C689 Adapter Requirements Standard Installation and Conﬁguration Installation and Conﬁguration OptionsAutoLink Installation Transcend PC Link SmartAgent Software Card ServicesTroubleshooting Troubleshooting Money-Back Guarantee 100% Compatibility Installing the 3C689 Adapter Inserting the Adapter STP connectorUnpacking the Adapter Connecting the Adapter to the Cable Inserting the 3C689 Adapter Connecting the 3C689 Cable to the Network UTP Cable Network Connection Use the supplied STP connector to connect STP Network Connection Store the adapter card in its original or similar packaging Removing the AdapterRemove the adapter from your computer Using the Auto Link Feature for N ET Ware AutoLink Requirements AutoLink Options Avoiding Memory Manager Conﬂicts CIS memory 4 K Mmio memory 8 K Shared RAM page size 16 K Using the AutoLink Feature Type at the prompt Standard Installation Configuration Conﬁguration Requirements Using Auto Conﬁguration Select the correct ring speed and press Enter I N N U Changing Conﬁguration Settings I/O Base Address parameter is automatically highlighted Saving Settings to Use for Installing Other Adapters Drivers Installing NetworkInstallation steps Installing the Novell NetWare DOS ODI Driver DEC Pathworks Main Menu with Network Drivers Option Selected Updating the Computer Startup Files LSL 3C689 Ipxodi VLM H Login Installing the Ndis 2.01 Driver Installing the OS/2 Network Driver for NetWare Build a PROTOCOL.INI ﬁle in the Lanman subdirectory Drivername = TLPC3$ Primary Interrupt = Mmio = 0XCC00 Follow the instructions on the screen Using the 3C689 Adapter with Windows for WorkgroupsExecute the WFW setup program. Type To specify the directory, type Using IBM LAN Support Program Drivers Installing the OS/2 Network Driver for Ndis Updating the Current Ndis Driver Troubleshooting Using the TokenDisk Diskette Diagnostic Program Diagnostic Test Types Depicts how to use the TokenDisk diskette diagnostic program Running Diagnostic Tests Group 1 Diagnostics I N N U Tests Menu Changing the Test Setup Press Enter to start the tests When Tests Fail Adapter Information Adapter Statistics and InformationAdapter Statistics Troubleshooting Tips Make sure that your computer is running DOS 3.1 or higher To print the ﬁle, press Alt+F+P or type About Card Services Verifying Card Services Is InstalledBoot Screen Display CONFIG.SYS File If Your Computer Does Not Have Card Services To edit out this command, type REM in front of itSave the CONFIG.SYS ﬁle and reboot the computer At the prompt, type Write down the memory ranges that the 3C689 adapter is using Where x stands for exclude, followed by the memory range Specifications Conﬁguration Options Ring SpeedBase Address Mmio Address Location Shared RAM Page Size and Address Range KB / CE000-CFFFF Interrupt Request Level Technical Support On-line Technical Services3Com Bulletin Board Service 3ComFacts Automated Fax Service World Wide Web SiteAsk3Com on CompuServe To use Ask3Com Log on to CompuServe Support from Your Network Supplier Details about recent conﬁguration changes, if applicable Returning Products for Repair To obtain an RMA number, call or fax Card Services GlossaryAutoLink Card Information Structure CIS Driver Ieee Packet Personal Computer Memory Card International Association Shielded twisted-pair Token ring Unshielded twisted-pair Index Numerics Group 1 diagnostic test 6-3 Group 2 diagnostic test Drivers UTP cable network connection Limited Warranty FCC Class a Verification Statement