Datamax DGL manual Contact Information

Models: DGL

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B Contact Information

Printronix Customer Support Center

IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center:

Model number

Serial number (located on the back of the printer)

Installed options (i.e., interface and host type if applicable to the problem)

Configuration printout:

Thermal Printer

See “Printing A Configuration” in the Quick Setup Guide.

Line Matrix Printer

Press PRT CONFIG on the control panel, then press Enter.

Is the problem with a new install or an existing printer?

Description of the problem (be specific)

Good and bad samples that clearly show the problem (faxing of these samples may be required)

Americas

(714) 368-2686

Europe, Middle East, and Africa

(31)

24 6489 410

Asia Pacific

(65)

6548 4114

http://www.printronix.com/public/servicessupport/default.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.

Americas

(800) 733-1900

Europe, Middle East, and Africa

(33)

1 46 25 1900

Asia Pacific

(65)

6548 4116

 

or (65) 6548 4182

http://www.printronix.com/public/supplies/default.aspx

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Datamax DGL manual Contact Information