Calling for Service | Dell 1720/1720DN instruction

2.Insert a blank sheet of paper in the manual feeder.

3.Press the Continue button .

Calling for Service

Before calling for service, check the following:

Is the power cable plugged into the printer?

Is the power cable plugged directly into a properly grounded electrical outlet?

Is your printer properly connected to your computer or network?

Are all other devices attached to your printer plugged in and turned on?

Is the electrical outlet turned off by any switches?

Did a fuse blow?

Has a power outage occurred in your area?

Is a toner cartridge installed in your printer?

Is the printer cover closed properly?

Try turning your printer off and back on again. If your printer is still not operating properly, call for service. If you are able to print, press and release the Continue button to print a menu settings page, which lists the printer model type and

other information the service representative may need to know.

For more information, contact Dell at support.dell.com.

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Dell 1720/1720DN specifications Calling for Service

Contents

United States Government Restricted Rights Dell Laser Printer 1720/1720dn Users Guide November 2006 SRV PY972 Rev. A00 What are you Find it here Looking for? Finding Information Click → Help and Support Click Start Help and Support Dell Printer Supplies Reorder Application Software OverviewDell Toner Management System Printing Status Window Status Monitor Center Dell Local Printer Settings Utility Quality Menu Dell Printer Software Uninstall Utility Set IP Address UtilityDriver Profiler Dell Printer Configuration Web Tool Dell Printer Alert Utility Understanding Your Printer About Your Printer Understanding the Operator Panel Printing the Printer Settings Configuration Sheet Connection Cable certification Choosing the Right Cable Manually Feeding a Print Job Printing Printing on Both Sides of the Paper Select either 2-sided long edge or 2-sided short edge Printing Multiple Page Images on One Page N-Up PrintingDell Laser Printer 1720 Manual Duplex Dell Laser Printer 1720dn Automatic Duplex Printing a Booklet Printing a PosterClick More Page Layout Options Printing on Letterhead Canceling a Print Job From the Printer Operator PanelFrom Your Computer For Windows Vista default Start menu From this You can Menu Factory default settingOperator Panel Menus Network Menu From this You can Menu Ppds Emulation Setup MenuParallel Menu From You can This Menu Utilities Menu USB Menu To exit Hex Trace, turn off the printer Maintaining Your Printer Ordering SuppliesStoring Supplies Storing the Toner Cartridge Replacing the Toner CartridgePage Replacing the Imaging Drum Page Cleaning the Printhead Lens Page Operator Panel Lights Common Light SequencesOff Slow blink Fast Blink Secondary Error Light Sequences When the Error and ContinuePaper Jam Secondary Light Sequences Hex Trace Ready Ready/Power SaverPrinter Status Busy Not Ready Flushing/Resolution Reduced Basic Problems Troubleshooting You cannot close the front cover Print Quality Problems Print is too light Streaked vertical lines appear on Print density is uneven Output Bin Full Remove Paper Error RecoveryLoad input source type size Load Manual type size Paper Too Short Invalid Refilled CartridgeMissing or Defective Cartridge Unsupported Print Cartridge Memory Full Standard Network Software ErrorStandard Parallel/USB Port Disabled Insufficient Defrag Memory Paper Jam Remove Cartridge Imaging Drum Life WarningReplace Imaging Drum Toner Low Paper Jam Remove Cartridge Duplex Paper Jam Open Rear Door Paper Jam Open Rear Door Duplex Paper Jam Remove Tray Duplex Paper Jam Unsupported Size Paper Jam Check Duplex Paper Jam Check Manual Feeder Paper Jam Check Tray Calling for Service Installing Optional Hardware Installing the 550-Sheet Optional DrawerConfiguring the Paper Trays Operating System Click Actions Apply Settings Select Paper Size Installing an Optional Memory CardDell Laser Printer 1720dn Attached to a Network Available Options list, click 550-sheet trayPage Click the Install Options tab Noise Emissions Levels SpecificationsEnvironmental Specifications Overview PostScript support limited to Macintosh only Emulation, Compatibility, and ConnectivityMIB Compatibility Operating System Support Print Media Guidelines Media Types and Sizes CablesCertifications Loading the 250-Sheet and 550-Sheet Paper Trays Loading PaperPage Loading the Manual Feeder Using the Rear Exit Appendix Dell Technical Support PolicyContacting Dell Warranty and Return Policy Windows Setting up for Local PrintingInstalling the Printer Drivers Installing Additional Printer Drivers Operating System Software Path Installing Additional Printer SoftwareAdd Printer Wizard opens Select Have Disk Macintosh Click Install on the Easy Install screen USB Printer Selection section, click Change Linux BSD License and Warranty statements Licensing NoticeGNU License Preamble Page GNU Lesser General Public License Page Page Page Page Supported Network Printer Ports Setting up for Network PrintingPrint and Check the Network Setup Supported Printer Drivers Direct Attachment With a Network Cable Using a Print Server Direct Attachment With a Network Cable No Print ServerClick Print Test Remotely Installing Network Printer Drivers Share the Printer Shared Printing Point and Print Install the Shared Printer on Client Computers Peer-to-Peer Click Properties Click Print TestClick Network Print Server Macintosh Open TextEdit in /Applications If you want to print using IP Printing AppleTalk Printer Selection section, click Change LPR Printer Selection section, click Change Linux