Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button, then click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
TE S T T H E D R I V E —
•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original drive is defective.
•Insert a bootable floppy disk and restart the computer.
NOTE: This system supports an optional USB floppy drive.
C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 109.
C H E C K T H E C A B L E C O N N E C T I O N S
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 56.
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 52.
CD and DVD drive problems
NOTE:
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —
•Click the speaker icon in the
•Ensure that the volume is turned up by clicking the slidebar and dragging it up.
•Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 46.
34
