Switzerland Geneva Website support.euro.dell.com | Dell 500m

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Switzerland (Geneva)	Website: support.euro.dell.com
International Access Code: 00	E-mail: swisstech@dell.com
Country Code: 41	E-mail for French-speaking HSB and Corporate
City Code: 22	Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
	Technical Support (Home and Small Business)	0844 811 411
	Technical Support (Corporate)	0844 822 844
	Customer Care (Home and Small Business)	0848 802 202
	Customer Care (Corporate)	0848 821 721
	Fax	022 799 01 90
	Switchboard	022 799 01 01

Taiwan	Technical Support (portable and desktop	toll-free: 00801 86 1011
International Access Code: 002	computers)
Country Code: 886	Technical Support (servers)	toll-free: 0080 60 1256
Country Code: 886
	Transaction Sales	toll-free: 0080 651 228
		or 0800 33 556
	Corporate Sales	toll-free: 0080 651 227
		or 0800 33 555

Thailand	Technical Support	toll-free: 0880 060 07
International Access Code: 001	Customer Service (Penang, Malaysia)	604 633 4949
Country Code: 66	Sales	toll-free: 0880 060 09

Trinidad/Tobago	General Support	1-800-805-8035

Turks and Caicos Islands	General Support	toll-free: 1-866-540-3355

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Dell 500m Switzerland Geneva Website support.euro.dell.com, Taiwan, Thailand, Trinidad/Tobago, Turks and Caicos Islands

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Removing and Installing a Reserve Battery Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Checking the Charge on the Second Battery Co n ten ts Radios Including Wireless Networking Removing and Installing Devices While the ComputerMicrosoft Windows Logo Key Functions Enabling the Display Settings for a Television Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Connecting to a Network Adapter Restoring the Computer to an Earlier Operating State Viewing the System Setup Screens 123 Reinstalling Microsoft Windows XP 100Reinstalling Drivers and Software 103 101 Index Co n ten ts General Power Battery Air Travel EMC Instructions When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Battery Disposal Protecting Against Electrostatic Discharge When Using Your Computer Tour of Your Computer Front View Tour of Your Computer Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Right Side View Device latch release Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Fan Battery charge gauge battery Docking device slot Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer Modem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Mail ProblemsClose the Phone and Modems Options window Setting Up Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Printer Problems Click Control Panel Click Printers and Other Hardware Power Protection Devices Setting Up the Docking Device to Connect to a NetworkSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesLine Conditioners Using Batteries Module Bay Devices Battery Performance Using a BatteryUsing Batteries and Module Bay Devices Checking the Battery Charge Dell QuickSet Battery Meter Low-Battery Warning Using Batteries and Module Bay Devices Microsoft Windows Power MeterCharge Gauge Charging the Battery Removing a Battery Installing a Battery Removing and Installing a Reserve Battery Power Problems Storing a Battery Checking the Charge on the Second Battery About the Module Bay Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric Keypad System Functions Radios Including Wireless Networking and the Bluetooth CardKeyboard Shortcuts CD or DVD Tray Speaker Functions Power ManagementMicrosoft Windows Logo Key Functions Touch pad Touch pad buttons External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia Using CDs, DVDs, and Other Multimedia Using CDs and DVDsCD and DVD Problems If you cannot play a CD or DVD If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers If you hear an unfamiliar scraping or grinding sound Copying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia Enabling the Display Settings for a Television ATI Video Controller Setting Up a Home and Office Network Connecting to a Network Adapter Setting Up a Home and Office Network Network Setup Wizard Network Problems Setting Up a Home and Office Network Solving Problems Finding Solutions Solving Problems Solving Problems Accessing Help Error Messages If the display is blank Video and Display ProblemsClick Control Panel Click Add or Remove Programs If the display is difficult to read Scanner Problems If only part of the display is readable Drive Problems If you cannot save a file to a floppy drive If you have problems with a hard drive PC Card ProblemsUnder Error-checking, click Check Now Click Start Program crashes General Program ProblemsError messages appear Program stops responding If Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your Computer Drivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Manually Reinstalling Drivers for Windows XP Click Properties Creating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Enabling System Restore Undoing the Last System RestoreResolving Software and Hardware Incompatibilities Before You Reinstall Reinstalling Microsoft Windows XP100 Solving Problems Windows XP Setup Reinstalling Windows XPBooting From the Operating System CD Solving Problems 101 102 Solving Problems Reinstalling Drivers and Software Solving Problems 103 Solving Problems Adding and Replacing Parts 106 Adding and Replacing Parts Adding Memory Adding and Replacing Parts 107 108 Adding and Replacing Parts Adding a Mini PCI Card Adding and Replacing Parts 109 110 Adding and Replacing Parts Adding and Replacing Parts 111 Replacing the Hard Drive 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Communications Ports and ConnectorsPpendix 117 Display VideoAudio 118 Ap pe nd Touch Pad KeyboardPpendix 119 AC Adapter BatteryInformation on battery life 120 Ap pe nd Physical Ppendix 121 Environmental Standard Settings122 Ap pe nd System Setup Screens Viewing the System Setup ScreensPpendix 123 Commonly Used Options Changing the Boot SequencePerforming a One-Time Boot 124 Ap pe nd Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports Ppendix 125 Dell Technical Support Policy U.S. Only 126 Ap pe nd Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Ppendix 127 Argentina Buenos Aires AnguillaAntigua and Barbuda Aruba Bolivia Belgium BrusselsBermuda Brazil Chile Santiago Canada North York, OntarioCayman Islands 130 Ap pe nd Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com Dominican Republic Denmark Copenhagen Website support.euro.dell.comDominica Ecuador Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.com Ireland Cherrywood Website support.euro.dell.com Hong KongIndia 134 Ap pe nd Jamaica Italy Milan Website support.euro.dell.comPpendix 135 Korea Seoul Japan Kawasaki Website support.jp.dell.com136 Ap pe nd Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia Penang Netherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com New ZealandNicaragua Panama St. Kitts and Nevis PortugalPuerto Rico St. Lucia Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.comPpendix 141 Thailand Switzerland Geneva Website support.euro.dell.comTaiwan Trinidad/Tobago Uruguay Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com Ppendix 143 Virgin Islands A. Austin, TexasBusiness Venezuela Regulatory Notices Ppendix 145 NOM Information Mexico Only 146 Ap pe nd What is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return Policy What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? 148 Ap pe nd How will you fix my product? What if I purchased a service contract?Appendix 149 What do I do if I am not satisfied? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 150 Ap pe nd Limited Warranty Terms for Canada Appendix 151 152 Ap pe nd Appendix 153 154 Ap pe nd Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Appendix 155 Return Policy GuaranteeDell-Branded Peripheral Products Exclusions Limitation and Statutory Rights Appendix 157 Intel’s Three Year Limited Warranty 158 Ap pe nd Appendix 159 What are ’Errata’? Ap pe nd D ex Index 161 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential