Anguilla, Antigua and Barbuda, Argentina Buenos Aires | Dell 500m

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Anguilla	General Support	toll-free: 800-335-0031

Antigua and Barbuda	General Support	1-800-805-5924

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	Tech Support and Customer Care	toll-free: 0-800-444-0733
Country Code: 54	Sales	0-810-444-3355
City Code: 11	Tech Support Fax	11 4515 7139
	Customer Care Fax	11 4515 7138

Aruba	General Support	toll-free: 800-1578

Australia (Sydney)	E-mail (Australia): au_tech_support@dell.com
International Access Code: 0011	E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61	Home and Small Business	1-300-65-55-33
City Code: 2	Government and Business	toll-free: 1-800-633-559
	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
	Customer Care	toll-free: 1-800-819-339
	Corporate Sales	toll-free: 1-800-808-385
	Transaction Sales	toll-free: 1-800-808-312
	Fax	toll-free: 1-800-818-341

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900	E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	01 795 67602
City Code: 1	Home/Small Business Fax	01 795 67605
	Home/Small Business Customer Care	01 795 67603
	Preferred Accounts/Corporate Customer Care	0660 8056
	Home/Small Business Technical Support	01 795 67604
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	01 491 04 0

Bahamas	General Support	toll-free: 1-866-278-6818

Barbados	General Support	1-800-534-3066

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Dell 500m manual Anguilla, Antigua and Barbuda, Argentina Buenos Aires, Aruba, Australia Sydney, Bahamas, Barbados

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Setting Up the Docking Device to Connect to a Network Uninterruptible Power SuppliesRemoving and Installing a Reserve Battery Checking the Charge on the Second Battery Co n ten ts Microsoft Windows Logo Key Functions Removing and Installing Devices While the ComputerRadios Including Wireless Networking Using Blank CD-R Discs or Blank CD-RW Discs Connecting a Television to the ComputerEnabling the Display Settings for a Television Connecting to a Network Adapter Restoring the Computer to an Earlier Operating State Reinstalling Microsoft Windows XP 100 Reinstalling Drivers and Software 103Viewing the System Setup Screens 123 101 Index Co n ten ts General Power Battery Air Travel EMC Instructions When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Battery Disposal Protecting Against Electrostatic Discharge When Using Your Computer Tour of Your Computer Front View Tour of Your Computer Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Right Side View Device latch release Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Fan Battery charge gauge battery Docking device slot Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Modem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISP Close the Phone and Modems Options window Mail ProblemsTransferring Information to a New Computer Setting Up Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Printer Problems Click Control Panel Click Printers and Other Hardware Surge Protectors Setting Up the Docking Device to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Using Batteries Module Bay Devices Using Batteries and Module Bay Devices Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery Meter Charge Gauge Microsoft Windows Power MeterLow-Battery Warning Using Batteries and Module Bay Devices Charging the Battery Removing a Battery Installing a Battery Removing and Installing a Reserve Battery Power Problems Storing a Battery Checking the Charge on the Second Battery About the Module Bay Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric Keypad Radios Including Wireless Networking and the Bluetooth Card Keyboard ShortcutsSystem Functions CD or DVD Tray Microsoft Windows Logo Key Functions Power ManagementSpeaker Functions Touch pad Touch pad buttons Customizing the Touch Pad Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia Using CDs and DVDs CD and DVD ProblemsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD or DVD Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If you hear an unfamiliar scraping or grinding sound Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia Enabling the Display Settings for a Television ATI Video Controller Setting Up a Home and Office Network Connecting to a Network Adapter Setting Up a Home and Office Network Network Setup Wizard Network Problems Setting Up a Home and Office Network Solving Problems Finding Solutions Solving Problems Solving Problems Accessing Help Error Messages Click Control Panel Click Add or Remove Programs Video and Display ProblemsIf the display is blank If the display is difficult to read Scanner Problems If only part of the display is readable Drive Problems If you cannot save a file to a floppy drive Under Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive General Program Problems Error messages appearProgram crashes Program stops responding If Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Manually Reinstalling Drivers for Windows XP Click Properties Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Resolving Software and Hardware Incompatibilities Undoing the Last System RestoreEnabling System Restore 100 Solving Problems Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XP Booting From the Operating System CDWindows XP Setup Solving Problems 101 102 Solving Problems Reinstalling Drivers and Software Solving Problems 103 Solving Problems Adding and Replacing Parts 106 Adding and Replacing Parts Adding Memory Adding and Replacing Parts 107 108 Adding and Replacing Parts Adding a Mini PCI Card Adding and Replacing Parts 109 110 Adding and Replacing Parts Adding and Replacing Parts 111 Replacing the Hard Drive 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Ppendix 117 Ports and ConnectorsCommunications Video AudioDisplay 118 Ap pe nd Ppendix 119 KeyboardTouch Pad Battery Information on battery lifeAC Adapter 120 Ap pe nd Physical Ppendix 121 122 Ap pe nd Standard SettingsEnvironmental Ppendix 123 Viewing the System Setup ScreensSystem Setup Screens Changing the Boot Sequence Performing a One-Time BootCommonly Used Options 124 Ap pe nd Changing Printer Modes Changing COM PortsEnabling the Infrared Sensor Ppendix 125 Dell Technical Support Policy U.S. Only 126 Ap pe nd Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals Ppendix 127 Anguilla Antigua and BarbudaArgentina Buenos Aires Aruba Belgium Brussels BermudaBolivia Brazil Canada North York, Ontario Cayman IslandsChile Santiago 130 Ap pe nd China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.com DominicaDominican Republic Ecuador France Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com Hong Kong IndiaIreland Cherrywood Website support.euro.dell.com 134 Ap pe nd Ppendix 135 Italy Milan Website support.euro.dell.comJamaica 136 Ap pe nd Japan Kawasaki Website support.jp.dell.comKorea Seoul Latin America Luxembourg Website support.euro.dell.comMacao Malaysia Penang Mexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com New Zealand NicaraguaNorway Lysaker Website support.euro.dell.com Panama Portugal Puerto RicoSt. Kitts and Nevis St. Lucia Ppendix 141 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com TaiwanThailand Trinidad/Tobago Dell.co.uk/lca/customerservices Bracknell Website support.euro.dell.comUruguay Ppendix 143 A. Austin, Texas BusinessVirgin Islands Venezuela Regulatory Notices Ppendix 145 NOM Information Mexico Only 146 Ap pe nd Limited Warranty for the U.S What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? 148 Ap pe nd Appendix 149 What if I purchased a service contract?How will you fix my product? May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat do I do if I am not satisfied? 150 Ap pe nd Limited Warranty Terms for Canada Appendix 151 152 Ap pe nd Appendix 153 154 Ap pe nd Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Appendix 155 Guarantee Dell-Branded Peripheral ProductsReturn Policy Exclusions Limitation and Statutory Rights Appendix 157 Intel’s Three Year Limited Warranty 158 Ap pe nd Appendix 159 What are ’Errata’? Ap pe nd D ex Index 161 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential