Resolving Software and Hardware Incompatibilities | Dell 500m

5Click Next.

The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.

6After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore.

2Click Undo my last restoration and click Next.

3Click Next.

The System Restore screen appears and the computer restarts.

4After the computer restarts, click OK.

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

1Click the Start button and click Control Panel.

2Click Performance and Maintenance.

3Click System.

4Click the System Restore tab.

5Ensure that Turn off System Restore is unchecked.

Resolving Software and Hardware

Incompatibilities

Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

Solving Problems

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Dell 500m Resolving Software and Hardware Incompatibilities, Undoing the Last System Restore, Enabling System Restore

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Checking the Charge on the Second Battery Co n ten ts Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Removing and Installing a Reserve Battery Removing and Installing Devices While the Computer Radios Including Wireless NetworkingMicrosoft Windows Logo Key Functions Connecting to a Network Adapter Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Enabling the Display Settings for a Television Restoring the Computer to an Earlier Operating State 101 Reinstalling Microsoft Windows XP 100Reinstalling Drivers and Software 103 Viewing the System Setup Screens 123 Index Co n ten ts General Power Battery EMC Instructions Air Travel When Using Your Computer When Using Your Computer Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal When Using Your Computer Tour of Your Computer Tour of Your Computer Front View Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Device latch release Right Side View Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Bottom View Fan Battery charge gauge battery Docking device slot Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionSetting Up Your Computer If you have a CD, click Use the CD I got from an ISP Modem and Internet Connection Problems Mail Problems Transferring Information to a New ComputerClose the Phone and Modems Options window Setting Up Your Computer Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Click Control Panel Click Printers and Other Hardware Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection DevicesSurge Protectors Uninterruptible Power Supplies Turning Off Your ComputerLine Conditioners Using Batteries Module Bay Devices Using a Battery Battery PerformanceUsing Batteries and Module Bay Devices Dell QuickSet Battery Meter Checking the Battery Charge Microsoft Windows Power Meter Low-Battery Warning Using Batteries and Module Bay DevicesCharge Gauge Removing a Battery Charging the Battery Installing a Battery Removing and Installing a Reserve Battery Storing a Battery Power Problems About the Module Bay Checking the Charge on the Second Battery Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Numeric Keypad Using the Keyboard and Touch Pad CD or DVD Tray Radios Including Wireless Networking and the Bluetooth CardKeyboard Shortcuts System Functions Power Management Speaker FunctionsMicrosoft Windows Logo Key Functions Touch pad Touch pad buttons Touch Pad or Mouse Problems External Keyboard ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia If you cannot play a CD or DVD Using CDs and DVDsCD and DVD Problems Using CDs, DVDs, and Other Multimedia If you hear an unfamiliar scraping or grinding sound Sound and Speaker ProblemsIf you have a problem with integrated speakers If you have a problem with external speakers Copying CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia ATI Video Controller Enabling the Display Settings for a Television Setting Up a Home and Office Network Setting Up a Home and Office Network Connecting to a Network Adapter Network Problems Network Setup Wizard Setting Up a Home and Office Network Solving Problems Solving Problems Finding Solutions Solving Problems Error Messages Accessing Help Video and Display Problems If the display is blankClick Control Panel Click Add or Remove Programs If the display is difficult to read If only part of the display is readable Scanner Problems If you cannot save a file to a floppy drive Drive Problems PC Card Problems If you have problems with a hard driveUnder Error-checking, click Check Now Click Start Program stops responding General Program ProblemsError messages appear Program crashes If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers and Utilities Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Click Properties Manually Reinstalling Drivers for Windows XP Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System RestoreResolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You Reinstall100 Solving Problems Solving Problems 101 Reinstalling Windows XPBooting From the Operating System CD Windows XP Setup 102 Solving Problems Solving Problems 103 Reinstalling Drivers and Software Solving Problems Adding and Replacing Parts Adding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Adding a Mini PCI Card 108 Adding and Replacing Parts Adding and Replacing Parts 109 110 Adding and Replacing Parts Replacing the Hard Drive Adding and Replacing Parts 111 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Ports and Connectors CommunicationsPpendix 117 118 Ap pe nd VideoAudio Display Keyboard Touch PadPpendix 119 120 Ap pe nd BatteryInformation on battery life AC Adapter Ppendix 121 Physical Standard Settings Environmental122 Ap pe nd Viewing the System Setup Screens System Setup ScreensPpendix 123 124 Ap pe nd Changing the Boot SequencePerforming a One-Time Boot Commonly Used Options Ppendix 125 Changing Printer ModesChanging COM Ports Enabling the Infrared Sensor 126 Ap pe nd Dell Technical Support Policy U.S. Only Ppendix 127 Definition of Dell-Installed Software and PeripheralsContacting Dell Definition of Third-Party Software and Peripherals Aruba AnguillaAntigua and Barbuda Argentina Buenos Aires Brazil Belgium BrusselsBermuda Bolivia 130 Ap pe nd Canada North York, OntarioCayman Islands Chile Santiago Czech Republic Prague Website support.euro.dell.com China XiamenColombia Costa Rica Ecuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican Republic Germany Langen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business Corporate 134 Ap pe nd Hong KongIndia Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com JamaicaPpendix 135 Japan Kawasaki Website support.jp.dell.com Korea Seoul136 Ap pe nd Malaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com Macao Netherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands Antilles Panama New ZealandNicaragua Norway Lysaker Website support.euro.dell.com St. Lucia PortugalPuerto Rico St. Kitts and Nevis Spain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comPpendix 141 Trinidad/Tobago Switzerland Geneva Website support.euro.dell.comTaiwan Thailand Ppendix 143 Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com Uruguay Venezuela A. Austin, TexasBusiness Virgin Islands Ppendix 145 Regulatory Notices 146 Ap pe nd NOM Information Mexico Only Limited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty? 148 Ap pe nd How long does this limited warranty last?What do I do if I need warranty service? What will Dell do? What if I purchased a service contract? How will you fix my product?Appendix 149 150 Ap pe nd May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only What do I do if I am not satisfied? Appendix 151 Limited Warranty Terms for Canada 152 Ap pe nd Appendix 153 154 Ap pe nd Appendix 155 Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Third-Party Software and Peripherals Products Exclusions GuaranteeDell-Branded Peripheral Products Return Policy Appendix 157 Limitation and Statutory Rights 158 Ap pe nd Intel’s Three Year Limited Warranty What are ’Errata’? Appendix 159 Ap pe nd Index 161 D ex 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential