Solving Problems | Dell 500m manual

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Solving Problems

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Dell 500m manual Solving Problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Setting Up the Docking Device to Connect to a NetworkRemoving and Installing a Reserve Battery Checking the Charge on the Second Battery Co n ten ts Radios Including Wireless Networking Removing and Installing Devices While the ComputerMicrosoft Windows Logo Key Functions Connecting a Television to the Computer Using Blank CD-R Discs or Blank CD-RW DiscsEnabling the Display Settings for a Television Connecting to a Network Adapter Restoring the Computer to an Earlier Operating State Reinstalling Drivers and Software 103 Reinstalling Microsoft Windows XP 100Viewing the System Setup Screens 123 101 Index Co n ten ts General Power Battery EMC Instructions Air Travel When Using Your Computer When Using Your Computer Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal When Using Your Computer Tour of Your Computer Tour of Your Computer Front View Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Device latch release Right Side View Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Bottom View Fan Battery charge gauge battery Docking device slot Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer If you have a CD, click Use the CD I got from an ISP Modem and Internet Connection Problems Transferring Information to a New Computer Mail ProblemsClose the Phone and Modems Options window Setting Up Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Click Control Panel Click Printers and Other Hardware Printer Problems Power Protection Devices Setting Up the Docking Device to Connect to a NetworkSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesLine Conditioners Using Batteries Module Bay Devices Battery Performance Using a BatteryUsing Batteries and Module Bay Devices Dell QuickSet Battery Meter Checking the Battery Charge Low-Battery Warning Using Batteries and Module Bay Devices Microsoft Windows Power MeterCharge Gauge Removing a Battery Charging the Battery Installing a Battery Removing and Installing a Reserve Battery Storing a Battery Power Problems About the Module Bay Checking the Charge on the Second Battery Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Numeric Keypad Using the Keyboard and Touch Pad Keyboard Shortcuts Radios Including Wireless Networking and the Bluetooth CardSystem Functions CD or DVD Tray Speaker Functions Power ManagementMicrosoft Windows Logo Key Functions Touch pad Touch pad buttons External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia CD and DVD Problems Using CDs and DVDsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD or DVD If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers If you hear an unfamiliar scraping or grinding sound Copying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia ATI Video Controller Enabling the Display Settings for a Television Setting Up a Home and Office Network Setting Up a Home and Office Network Connecting to a Network Adapter Network Problems Network Setup Wizard Setting Up a Home and Office Network Solving Problems Solving Problems Finding Solutions Solving Problems Error Messages Accessing Help If the display is blank Video and Display ProblemsClick Control Panel Click Add or Remove Programs If the display is difficult to read If only part of the display is readable Scanner Problems If you cannot save a file to a floppy drive Drive Problems If you have problems with a hard drive PC Card ProblemsUnder Error-checking, click Check Now Click Start Error messages appear General Program ProblemsProgram crashes Program stops responding If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Drivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Click Properties Manually Reinstalling Drivers for Windows XP Creating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Enabling System Restore Undoing the Last System RestoreResolving Software and Hardware Incompatibilities Before You Reinstall Reinstalling Microsoft Windows XP100 Solving Problems Booting From the Operating System CD Reinstalling Windows XPWindows XP Setup Solving Problems 101 102 Solving Problems Solving Problems 103 Reinstalling Drivers and Software Solving Problems Adding and Replacing Parts Adding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Adding a Mini PCI Card 108 Adding and Replacing Parts Adding and Replacing Parts 109 110 Adding and Replacing Parts Replacing the Hard Drive Adding and Replacing Parts 111 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Communications Ports and ConnectorsPpendix 117 Audio VideoDisplay 118 Ap pe nd Touch Pad KeyboardPpendix 119 Information on battery life BatteryAC Adapter 120 Ap pe nd Ppendix 121 Physical Environmental Standard Settings122 Ap pe nd System Setup Screens Viewing the System Setup ScreensPpendix 123 Performing a One-Time Boot Changing the Boot SequenceCommonly Used Options 124 Ap pe nd Changing COM Ports Changing Printer ModesEnabling the Infrared Sensor Ppendix 125 126 Ap pe nd Dell Technical Support Policy U.S. Only Contacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Ppendix 127 Antigua and Barbuda AnguillaArgentina Buenos Aires Aruba Bermuda Belgium BrusselsBolivia Brazil Cayman Islands Canada North York, OntarioChile Santiago 130 Ap pe nd Colombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.com Dominica Denmark Copenhagen Website support.euro.dell.comDominican Republic Ecuador Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.com India Hong KongIreland Cherrywood Website support.euro.dell.com 134 Ap pe nd Jamaica Italy Milan Website support.euro.dell.comPpendix 135 Korea Seoul Japan Kawasaki Website support.jp.dell.com136 Ap pe nd Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia Penang Montserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com Nicaragua New ZealandNorway Lysaker Website support.euro.dell.com Panama Puerto Rico PortugalSt. Kitts and Nevis St. Lucia Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.comPpendix 141 Taiwan Switzerland Geneva Website support.euro.dell.comThailand Trinidad/Tobago Bracknell Website support.euro.dell.com Dell.co.uk/lca/customerservicesUruguay Ppendix 143 Business A. Austin, TexasVirgin Islands Venezuela Ppendix 145 Regulatory Notices 146 Ap pe nd NOM Information Mexico Only What is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? 148 Ap pe nd How will you fix my product? What if I purchased a service contract?Appendix 149 Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What do I do if I am not satisfied? 150 Ap pe nd Appendix 151 Limited Warranty Terms for Canada 152 Ap pe nd Appendix 153 154 Ap pe nd Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Appendix 155 Dell-Branded Peripheral Products GuaranteeReturn Policy Exclusions Appendix 157 Limitation and Statutory Rights 158 Ap pe nd Intel’s Three Year Limited Warranty What are ’Errata’? Appendix 159 Ap pe nd Index 161 D ex 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential