Reinstalling Windows XP, Windows XP Setup | Dell 500m instruction

Reinstalling Windows XP

To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed.

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

Booting From the Operating System CD

1Save and close any open files and exit any open programs.

2Insert the Operating System CD. If any program starts automatically, exit the program before proceeding.

3Shut down the computer through the Start menu (see "Turning Off Your Computer" on page 42) and restart the computer.

4Press immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. Press the arrow keys to select CD-ROM,

and then press .

5When the Press any key to boot from CD message appears, press any key.

Windows XP Setup

1When the Windows XP Setup screen appears, press to select To set up Windows now.

2Read the information on the Microsoft Windows Licensing Agreement screen, and

press to accept the license agreement.

Solving Problems

101

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Dell 500m manual Reinstalling Windows XP, Booting From the Operating System CD, Windows XP Setup, Solving Problems 101

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Setting Up the Docking Device to Connect to a NetworkRemoving and Installing a Reserve Battery Checking the Charge on the Second Battery Co n ten ts Microsoft Windows Logo Key Functions Removing and Installing Devices While the ComputerRadios Including Wireless Networking Connecting a Television to the Computer Using Blank CD-R Discs or Blank CD-RW DiscsEnabling the Display Settings for a Television Connecting to a Network Adapter Restoring the Computer to an Earlier Operating State Reinstalling Drivers and Software 103 Reinstalling Microsoft Windows XP 100Viewing the System Setup Screens 123 101 Index Co n ten ts General Power Battery EMC Instructions Air Travel When Using Your Computer When Using Your Computer Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal When Using Your Computer Tour of Your Computer Tour of Your Computer Front View Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Device latch release Right Side View Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Bottom View Fan Battery charge gauge battery Docking device slot Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection If you have a CD, click Use the CD I got from an ISP Modem and Internet Connection Problems Close the Phone and Modems Options window Mail ProblemsTransferring Information to a New Computer Setting Up Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Click Control Panel Click Printers and Other Hardware Printer Problems Surge Protectors Setting Up the Docking Device to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Using Batteries Module Bay Devices Using Batteries and Module Bay Devices Using a BatteryBattery Performance Dell QuickSet Battery Meter Checking the Battery Charge Charge Gauge Microsoft Windows Power MeterLow-Battery Warning Using Batteries and Module Bay Devices Removing a Battery Charging the Battery Installing a Battery Removing and Installing a Reserve Battery Storing a Battery Power Problems About the Module Bay Checking the Charge on the Second Battery Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Numeric Keypad Using the Keyboard and Touch Pad Keyboard Shortcuts Radios Including Wireless Networking and the Bluetooth CardSystem Functions CD or DVD Tray Microsoft Windows Logo Key Functions Power ManagementSpeaker Functions Touch pad Touch pad buttons Customizing the Touch Pad Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia CD and DVD Problems Using CDs and DVDsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD or DVD If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers If you hear an unfamiliar scraping or grinding sound Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia ATI Video Controller Enabling the Display Settings for a Television Setting Up a Home and Office Network Setting Up a Home and Office Network Connecting to a Network Adapter Network Problems Network Setup Wizard Setting Up a Home and Office Network Solving Problems Solving Problems Finding Solutions Solving Problems Error Messages Accessing Help Click Control Panel Click Add or Remove Programs Video and Display ProblemsIf the display is blank If the display is difficult to read If only part of the display is readable Scanner Problems If you cannot save a file to a floppy drive Drive Problems Under Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive Error messages appear General Program ProblemsProgram crashes Program stops responding If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Click Properties Manually Reinstalling Drivers for Windows XP Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Resolving Software and Hardware Incompatibilities Undoing the Last System RestoreEnabling System Restore 100 Solving Problems Reinstalling Microsoft Windows XPBefore You Reinstall Booting From the Operating System CD Reinstalling Windows XPWindows XP Setup Solving Problems 101 102 Solving Problems Solving Problems 103 Reinstalling Drivers and Software Solving Problems Adding and Replacing Parts Adding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Adding a Mini PCI Card 108 Adding and Replacing Parts Adding and Replacing Parts 109 110 Adding and Replacing Parts Replacing the Hard Drive Adding and Replacing Parts 111 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Ppendix 117 Ports and ConnectorsCommunications Audio VideoDisplay 118 Ap pe nd Ppendix 119 KeyboardTouch Pad Information on battery life BatteryAC Adapter 120 Ap pe nd Ppendix 121 Physical 122 Ap pe nd Standard SettingsEnvironmental Ppendix 123 Viewing the System Setup ScreensSystem Setup Screens Performing a One-Time Boot Changing the Boot SequenceCommonly Used Options 124 Ap pe nd Changing COM Ports Changing Printer ModesEnabling the Infrared Sensor Ppendix 125 126 Ap pe nd Dell Technical Support Policy U.S. Only Contacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Ppendix 127 Antigua and Barbuda AnguillaArgentina Buenos Aires Aruba Bermuda Belgium BrusselsBolivia Brazil Cayman Islands Canada North York, OntarioChile Santiago 130 Ap pe nd Colombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.com Dominica Denmark Copenhagen Website support.euro.dell.comDominican Republic Ecuador Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.com India Hong KongIreland Cherrywood Website support.euro.dell.com 134 Ap pe nd Ppendix 135 Italy Milan Website support.euro.dell.comJamaica 136 Ap pe nd Japan Kawasaki Website support.jp.dell.comKorea Seoul Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia Penang Montserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com Nicaragua New ZealandNorway Lysaker Website support.euro.dell.com Panama Puerto Rico PortugalSt. Kitts and Nevis St. Lucia Ppendix 141 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Taiwan Switzerland Geneva Website support.euro.dell.comThailand Trinidad/Tobago Bracknell Website support.euro.dell.com Dell.co.uk/lca/customerservicesUruguay Ppendix 143 Business A. Austin, TexasVirgin Islands Venezuela Ppendix 145 Regulatory Notices 146 Ap pe nd NOM Information Mexico Only What is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? 148 Ap pe nd Appendix 149 What if I purchased a service contract?How will you fix my product? Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What do I do if I am not satisfied? 150 Ap pe nd Appendix 151 Limited Warranty Terms for Canada 152 Ap pe nd Appendix 153 154 Ap pe nd Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Appendix 155 Dell-Branded Peripheral Products GuaranteeReturn Policy Exclusions Appendix 157 Limitation and Statutory Rights 158 Ap pe nd Intel’s Three Year Limited Warranty What are ’Errata’? Appendix 159 Ap pe nd Index 161 D ex 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential