Appendix 127

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the application software
that is preinstalled on the computer during the manufacturing process (Microsoft Office,
Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay
or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,
microphones for telephonic modems, docking stations/port replicators, networking
products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include an y peripheral, accessory, or application
software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so
on). Support for all third-party software and peripherals i s provided by the original
manufacturer of the product.
Contacting Dell
To contact Dell electronically, you can access the following websites:
• www.dell.com
•support.dell.com (technical support)
•premiersupport.dell.com (technical support for educational, government, healthcare,
and medium/large business customers, including Premier, Platinum, and Gold
customers)
For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.
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