Hong Kong, India, Ap pe nd | Dell 500m guide

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

	Country (City)	Department Name or Service Area,	Area Codes,
	International Access Code	Website and E-Mail Address	Local Numbers, and
	Country Code		Toll-Free Numbers
	City Code

	Hong Kong	Technical Support (Dimension™ and Inspiron™)	296 93188
	International Access Code: 001	Technical Support (OptiPlex™, Latitude™, and	296 93191
	Country Code: 852	Dell Precision™)
	Country Code: 852	Customer Service (non-technical, post-sales issues)	800 93 8291
		Customer Service (non-technical, post-sales issues)	800 93 8291
		Transaction Sales	toll-free: 800 96 4109
		Large Corporate Accounts HK	toll-free: 800 96 4108
		Large Corporate Accounts GCP HK	toll-free: 800 90 3708

	India	Technical Support	1600 33 8045
		Sales	1600 33 8044

	Ireland (Cherrywood)	Website: support.euro.dell.com
	International Access Code: 16	E-mail: dell_direct_support@dell.com
	Country Code: 353	Ireland Technical Support	1850 543 543
	City Code: 1	U.K. Technical Support (dial within U.K. only)	0870 908 0800
		Home User Customer Care	01 204 4095
		Small Business Customer Care	01 204 4444
		U.K. Customer Care (dial within U.K. only)	0870 906 0010
		Corporate Customer Care	01 204 4003
		Ireland Sales	01 204 4444
		U.K. Sales (dial within U.K. only)	0870 907 4000
		SalesFax	01 204 0144
		Fax	01 204 5960
		Switchboard	01 204 4444

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Dell 500m manual Hong Kong, India, Ireland Cherrywood Website support.euro.dell.com, Ap pe nd

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Removing and Installing a Reserve Battery Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Checking the Charge on the Second Battery Co n ten ts Microsoft Windows Logo Key Functions Removing and Installing Devices While the ComputerRadios Including Wireless Networking Enabling the Display Settings for a Television Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Connecting to a Network Adapter Restoring the Computer to an Earlier Operating State Viewing the System Setup Screens 123 Reinstalling Microsoft Windows XP 100Reinstalling Drivers and Software 103 101 Index Co n ten ts General Power Battery Air Travel EMC Instructions When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Battery Disposal Protecting Against Electrostatic Discharge When Using Your Computer Tour of Your Computer Front View Tour of Your Computer Light is flashing Y B O AR D S TA T U S L IG H T S Left Side View D I O C O N N E C to R S Right Side View Device latch release Back View Parallel connector Video connector Network connector RJ-45 Connects a parallel device, such as a printer RI a L C O N N E C to R Fan Battery charge gauge battery Docking device slot Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Modem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISP Close the Phone and Modems Options window Mail ProblemsTransferring Information to a New Computer Setting Up Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Printer Problems Click Control Panel Click Printers and Other Hardware Surge Protectors Setting Up the Docking Device to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Using Batteries Module Bay Devices Using Batteries and Module Bay Devices Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery Meter Charge Gauge Microsoft Windows Power MeterLow-Battery Warning Using Batteries and Module Bay Devices Charging the Battery Removing a Battery Installing a Battery Removing and Installing a Reserve Battery Power Problems Storing a Battery Checking the Charge on the Second Battery About the Module Bay Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric Keypad System Functions Radios Including Wireless Networking and the Bluetooth CardKeyboard Shortcuts CD or DVD Tray Microsoft Windows Logo Key Functions Power ManagementSpeaker Functions Touch pad Touch pad buttons Customizing the Touch Pad Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, Other Multimedia Using CDs, DVDs, and Other Multimedia Using CDs and DVDsCD and DVD Problems If you cannot play a CD or DVD If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers If you hear an unfamiliar scraping or grinding sound Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Connecting a Television to the Computer Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Using CDs, DVDs, and Other Multimedia Enabling the Display Settings for a Television ATI Video Controller Setting Up a Home and Office Network Connecting to a Network Adapter Setting Up a Home and Office Network Network Setup Wizard Network Problems Setting Up a Home and Office Network Solving Problems Finding Solutions Solving Problems Solving Problems Accessing Help Error Messages Click Control Panel Click Add or Remove Programs Video and Display ProblemsIf the display is blank If the display is difficult to read Scanner Problems If only part of the display is readable Drive Problems If you cannot save a file to a floppy drive Under Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive Program crashes General Program ProblemsError messages appear Program stops responding If Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Manually Reinstalling Drivers for Windows XP Click Properties Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Resolving Software and Hardware Incompatibilities Undoing the Last System RestoreEnabling System Restore 100 Solving Problems Reinstalling Microsoft Windows XPBefore You Reinstall Windows XP Setup Reinstalling Windows XPBooting From the Operating System CD Solving Problems 101 102 Solving Problems Reinstalling Drivers and Software Solving Problems 103 Solving Problems Adding and Replacing Parts 106 Adding and Replacing Parts Adding Memory Adding and Replacing Parts 107 108 Adding and Replacing Parts Adding a Mini PCI Card Adding and Replacing Parts 109 110 Adding and Replacing Parts Adding and Replacing Parts 111 Replacing the Hard Drive 112 Adding and Replacing Parts Adding and Replacing Parts 113 Adding and Replacing Parts P e n d i Specifications Ppendix 117 Ports and ConnectorsCommunications Display VideoAudio 118 Ap pe nd Ppendix 119 KeyboardTouch Pad AC Adapter BatteryInformation on battery life 120 Ap pe nd Physical Ppendix 121 122 Ap pe nd Standard SettingsEnvironmental Ppendix 123 Viewing the System Setup ScreensSystem Setup Screens Commonly Used Options Changing the Boot SequencePerforming a One-Time Boot 124 Ap pe nd Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports Ppendix 125 Dell Technical Support Policy U.S. Only 126 Ap pe nd Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Ppendix 127 Argentina Buenos Aires AnguillaAntigua and Barbuda Aruba Bolivia Belgium BrusselsBermuda Brazil Chile Santiago Canada North York, OntarioCayman Islands 130 Ap pe nd Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com Dominican Republic Denmark Copenhagen Website support.euro.dell.comDominica Ecuador Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.com Ireland Cherrywood Website support.euro.dell.com Hong KongIndia 134 Ap pe nd Ppendix 135 Italy Milan Website support.euro.dell.comJamaica 136 Ap pe nd Japan Kawasaki Website support.jp.dell.comKorea Seoul Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia Penang Netherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com New ZealandNicaragua Panama St. Kitts and Nevis PortugalPuerto Rico St. Lucia Ppendix 141 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Thailand Switzerland Geneva Website support.euro.dell.comTaiwan Trinidad/Tobago Uruguay Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com Ppendix 143 Virgin Islands A. Austin, TexasBusiness Venezuela Regulatory Notices Ppendix 145 NOM Information Mexico Only 146 Ap pe nd What is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return Policy What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? 148 Ap pe nd Appendix 149 What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 150 Ap pe nd Limited Warranty Terms for Canada Appendix 151 152 Ap pe nd Appendix 153 154 Ap pe nd Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Appendix 155 Return Policy GuaranteeDell-Branded Peripheral Products Exclusions Limitation and Statutory Rights Appendix 157 Intel’s Three Year Limited Warranty 158 Ap pe nd Appendix 159 What are ’Errata’? Ap pe nd D ex Index 161 162 Dex Index 163 164 Dex Dell Information Development Dell Confidential