3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad.

4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard.

TO V E RI FY TH AT T H E PR O BL E M I S W I T H T H E EX TE R N A L K E Y BO A R D, CH E CK TH E I N TE G RA T ED K EY B O A RD

1 Turn off the computer.

2 Disconnect the external keyboard.

3 Turn on the computer.

4 From the Windows desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad.

5 Type some characters on the external keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 127).

Unexpected Characters

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

D I S A B LE T H E N U M E RI C K E Y PA D Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

Using the Keyboard and Touch Pad

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Dell 500m manual Unexpected Characters