Video and Display Problems

87

If the display is blank

87

If the display is difficult to read

88

If only part of the display is readable

89

Scanner Problems

89

Drive Problems . . . . . . . . . . . . . . . . . . . . .

If you cannot save a file to a floppy drive . . . . . .

If you have problems with a hard drive . . . . . . .

. . . . . .

90

. . . . . .

90

. . . . . .

91

PC Card Problems

91

General Program Problems

92

A program crashes

92

A program stops responding

92

Error messages appear

92

If Your Computer Gets Wet

93

If You Drop or Damage Your Computer

94

Resolving Other Technical Problems

94

Drivers

95

What Is a Driver?

95

Identifying Drivers

95

Reinstalling Drivers and Utilities

96

Manually Reinstalling Drivers for Windows XP

97

Using System Restore

98

Creating a Restore Point

98

Restoring the Computer to an Earlier Operating State . . . . . . 98

Undoing the Last System Restore

99

Resolving Software and Hardware Incompatibilities

99

Co ntents

7

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Dell 500m manual Restoring the Computer to an Earlier Operating State