OptionFunction
Express Test Performs a quick test of devices in the system. This typically can take 10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system. This typically can take an hour or more.
Custom Test | Use to test a specific device or customize the tests to be run. |
Symptom Tree This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms.
3If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Getting Help" on page 183.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
4If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab | Function |
|
|
Results | Displays the results of the test and any error conditions |
| encountered. |
|
|
Errors | Displays error conditions encountered, error codes, and |
| the problem description. |
|
|
Help | Describes the test and may indicate requirements for |
| running the test. |
|
|
Configuration | Displays your hardware configuration for the selected |
| device. |
| The Dell Diagnostics obtains configuration information |
| for all devices from system setup, memory, and various |
| internal tests, and it displays the information in the device |
| list in the left pane of the screen. The device list may not |
| display the names of all the components installed on your |
| computer or all devices attached to your computer. |
|
|
Parameters | Allows you to customize the test by changing the test |
| settings. |
|
|
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