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Dell 531S owner manual Using the Drivers and Utilities media

Models: 531S

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Windows Vista:

1Click Start and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click

Properties.

4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore ("Restoring Your Operating System" on page 92) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities media

If using Device Driver Rollback or System Restore ("Restoring Your Operating System" on page 92) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5.

2When the Drivers and Utilities media installation program starts, follow the prompts on the screen.

3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the Drivers and Utilities media.

Troubleshooting Tools

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Dell 531S owner manual Using the Drivers and Utilities media

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents One Monitor With a DVI Connector Connecting Two Monitors With VGAChanging the Display Settings Power Management OptionsCD and DVD drive problems Setting Up Your Internet ConnectionMail, Modem, and Internet Problems Keyboard ProblemsNo sound from headphones Video and Monitor Problems Sound and Speaker ProblemsDell Diagnostics Main Menu Reinstalling Drivers and Utilities ContentsMemory Installation Guidelines 112 Using the Operating System CDResolving Software and Hardware 101Connecting and Disconnecting Drive Cables Drive Interface ConnectorsInstalling a Second Hard Drive Optional Replacing the Power SupplyClearing Forgotten Passwords 176 Changing Boot Sequence for167 172Automated Order-Status Service Technical Support and Customer ServiceFinding Information What Are You Looking For? Find it Here Warranty informationYour system May varyYour call when contacting support Use the Service Tag to identify yourWhat Are You Looking For? CodeProvides critical updates for your Reinstall the DSS utility. DSSYour computer and operating System and installs the updates What Are You Looking For? Find it HereFollow the instructions on the screen Problem and press EnterFiles Front View of the Computer Setting Up and Using Your ComputerPower button Service Tag Located on top of the chassis towards the rearPower light FlexBay open/closeBack View of the Computer Power connector Power supply LEDCard slots Padlock ringsLight Back Panel ConnectorsConnector Microphone ConnectorsUSB VGA videoInstalling Your Computer in an Enclosure Setting Up and Using Your Computer Printer Cable Setting Up a PrinterConnecting a USB Printer USB connector on USB printer Computer Printer Cable Playing CDs and DVDs CD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVDTo copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable Helpful TipsUsing a Media Card Reader Optional To use the Media Card Reader Connecting Two Monitors With VGA Connectors Connecting Two MonitorsMay not be present on your computer Connecting a TVChanging the Display Settings Power ManagementPower Management Options in Microsoft Windows XP Standby ModeHibernate Mode Power Schemes Tab Power Options PropertiesHibernate Tab Power Management Options in Windows VistaAdvanced Tab Balanced Power Saver High Performance Standby ModePower Plan Properties Hibernate ModeBalanced Power Saver High Performance Advanced Tab Enabling Cool ’n’ Quiet TechnologyRAID Level 1 Configuration About RAID Configurations For Windows Vista onlyConfiguring Your Hard Drives for RAID Using the Nvidia MediaShield ROM Utility Rebuilding a RAID Configuration Using Nvidia MediaShieldTransferring Information to a New Computer To transfer data to the new computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Setting Up Your Internet Connection Connecting to the InternetSetting Up and Using Your Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems Windows XP Click Start and click My Computer Windows Vista Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsN T H E M O D E M H E L P E R D I a G N O S T I C S Error Messages Do not use these characters in filenames Computer does not start up Keyboard ProblemsLockups and Software Problems Program crashes repeatedly Computer stops respondingProgram stops responding Windows Follow the instructions on the screen Solid blue screen appearsWindows XP C K U P Y O U R F I L E S I M M E D I a T E L Y Other software problemsMedia Card Reader Problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems E C K T H E P R I N T E R C a B L E C O N N E C T I O N S Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Troubleshooting Tools Power LightsCode Description Suggested Remedy Repetitive short Beeps Beep CodesRepetitive short Beeps Code DescriptionSystem Messages Troubleshooting Tools Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Option Function Dell Diagnostics Main MenuOptionFunction Identifying Drivers What Is a Driver?Drivers Windows Vista Click Start and right-click Computer Reinstalling Drivers and UtilitiesUsing Windows Device Driver Rollback Using the Drivers and Utilities media Manually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Creating a Restore Point Windows XP Using Microsoft Windows System RestoreClick Next and follow the remaining on-screen prompts Tasks list, click System Protection Click CreateRestoring the Computer to an Earlier Operating State Using Dell PC Restore Select a keyboard layout and click Next Click Finish to reboot the system Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP or Windows Vista 100 Before You Begin Removing and Installing PartsRecommended Tools 101102 Turning Off Your ComputerBefore Working Inside Your Computer 103 Removing the Computer CoverRemoving the Support Bracket 105 106 Inside View of Your Computer107 22 21 20 19 Removing and Installing PartsSystem Board Components Clear Cmos Fpanel 108109 Power Supply DC Connector Pin Assignments110 Pin Number Signal name Wire Color Wire Size111 DC Power Connector P2 Pin Number Signal Name AWG WireDC Power Connectors P4 Removing and Installing Parts Pin Number Signal Name AWG Wire Memory Installation GuidelinesMemory 112113 Installing Memory114 115 Removing MemoryPCI and PCI Express Cards Cards117 118 119 Removing and Installing Parts 121 If you installed a sound card122 If you removed an add-in network connector123 BezelRemoving the Bezel Replacing the Bezel Drives125 Connecting Drive CablesRecommended Drive Cable Connections Connecting and Disconnecting Drive Cables Drive Interface ConnectorsSerial ATA Connector Hard Drives127 Disconnect the power and data cables from the drive128 129 Installing a Second Hard Drive OptionalRemoving and Installing Parts 131 Floppy Drive123 Not present on all computers 132133 Removing and Installing Parts 135 Attach the power and data cables to the floppy driveBezel Insert lever FlexBay drive insert 137 Media Card Reader138 139 Removing and Installing Parts 141 CD or DVD DriveLever CD or DVD drive 143 144 BatteryReplacing the Battery 145 Replacing the Power Supply Power Supply147 Removing the Processor Processor149 Installing the Processor 151 Removing and Installing Parts 153 PanelRemoving the I/O Panel Installing the I/O Panel 155 Processor FanRemoving the Processor Fan 156 157 158 Installing the Processor Fan159 160 Chassis FanRemoving the Chassis Fan 161 Replacing the Chassis FanRemoving the System Board System Board163 System Board ScrewsReplacing the Support Bracket Installing the System Board165 Replacing the Computer CoverMove the computer to the upright position 166 167 SpecificationsExpansion Bus 168Audio Drives 169Controls and Lights 170171 PowerPhysical EnvironmentalOverview System SetupEntering System Setup System Setup Screen System Setup OptionsDisplays Bios Info and the Service Tag 173174 175 Boot SequenceChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords 177 Clearing Cmos SettingsFile Download window appears Flashing the BiosComputer, Keyboard, and Monitor Cleaning Your ComputerMouse 179180 Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Notice U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals FCC Class BDcsla 182Getting Help Technical Support and Customer ServiceObtaining Assistance 183DellConnect Online Services AutoTech Service Problems With Your OrderAutomated Order-Status Service Product Information186 Returning Items for Warranty Repair or CreditBefore You Call 187 Diagnostics ChecklistContacting Dell Glossary 189190 Product ID 191Device driver See driver 192193 194 195 196 Module bay See media bay 197NIC See network adapter 198199 200 201 202 203 Video resolution See resolution204 Index 205206 207 208 209 210 211 212