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Warranties an d Return Policy F-1

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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts

and components that are new or equivalent to new in accordance with industry-

standard practices. Dell warrants that the hardware products it manufactures will be

free from defects in materials and workmanship. The warranty term is three years

beginning on the date of invoice, as described in the following text.

Damage due to shipping the products to you is covered under this warranty. Other-

wise, this warranty does not cover dama ge due to external causes, including

accident, abuse, misuse, problems with electrical power, servicing not authorized by

Dell, usage not in accordance with product instructions, failure to perform required

preventive maintenance, and problems caused by use of parts and components not

supplied by Dell.

This warranty does not cover any items that are in one or more of the following cate-

gories: software; external devices (except as specifically noted); accessories or parts

added to a Dell system after the system is shipped from Dell; accessories or parts

added to a Dell system through Dell’s system integration department; accessories or

parts that are not installed in the Dell factory; or DellWare® products. Monitors, key-

boar ds, and mice tha t are De ll-brande d or that are inclu ded on D ell’s standard pric e list

are covered under this warranty; all other monitors, keyboards, and mice (including

those sold through the DellWare program) are not covered. Batteries for portable

computers are covered only during the initial one-ye a r per iod of this warra nty.

During the one-year period beginning on the invoice date, Dell will repair or replace

products covered under this limited warranty that are returned to Dell’s facility. To

request warranty service, you must call Dell’s Customer Technical Support within the

warranty period. Refer to the chapter titled “Getting Help” in your

Troubleshooting Guide

to find the appropriate telephone number for obtaining cus-

tomer assistance. If warranty service is required, Dell will issue a Return Material

Authorization Number. You must ship the products back to Dell in their original or

equiv alent pa c kag ing, prepay shipping charges, and insure the shipment or ac cept the

risk of loss or damage during shipment. Dell will ship the repaired or replacement