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Solving Problems
Network Problems

Wireless Connections

If the wireless network connection is lost
The wireless router is offline or wireless has
been disabled on the computer.
Check if wireless is enabled on the computer •
(see “Enable or Disable Wireless” on
page 14).
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Re‑establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 18).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Wired Connections

If the wired network connection is lost — The
cable is loose or damaged.
Check the cable to ensure it is plugged in •
and not damaged.