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Dell 9N1F7, N5010, P10F002 Technical Support and Customer Service, DellConnect, Getting Help

Models: 09N1F7A01 N5010 9N1F7 P10F P10F002 P10F001 M5010

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Getting Help

Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 72 and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Dell N5010, P10F002, P10F001, M5010, 09N1F7A01 Technical Support and Customer Service, DellConnect, Getting Help

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model P10F series Regulatory type P10F001 P10F002 Notes, Cautions, and Warnings Contents Solving ProblemsGetting Help Finding More Information and Resources Specifications AppendixContents IndexBefore Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Setting Up Your Inspiron Laptop Connect the AC AdapterSetting Up Your Inspiron Laptop Connect the Network Cable OptionalTo use a wired network connection, connect the network cable Press the Power Button Setting Up Your Inspiron LaptopSet Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Setting Up Your Inspiron LaptopYou will require the following to create the system recovery media Create System Recovery Media RecommendedSetting Up Your Inspiron Laptop Dell DataSafe Local Backup3. Click Start → Programs→ Dell DataSafe Local Backup Setting Up Your Inspiron Laptop4. Click Create Recovery Media Install the SIM Card Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bayEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopTo enable wireless Setting Up Your Inspiron LaptopTo disable wireless The Intel Wireless Display window appears Set Up Wireless Display OptionalSetting Up Your Inspiron Laptop 7. Select Scan for available displaysConnect to the Internet Optional Setting Up Your Inspiron LaptopWindows Vista Setting Up a Wired ConnectionSetting Up a Wireless Connection Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up Your Internet ConnectionWindows 3. Click Start → Control Panel2. Click Start → Control Panel Setting Up Your Inspiron LaptopWindows Vista WindowsSetting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopINSPIRON Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 USB 2.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 playerBack View Features Using Your Inspiron LaptopFront View Features Using Your Inspiron LaptopBattery Status Light Status Lights and IndicatorsUsing Your Inspiron Laptop Indicator light status Power Button Light/Power Indicator LightUsing Your Inspiron Laptop Computer statesComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Power button and light - Turns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on pageFlick Touch Pad GesturesScroll Using Your Inspiron LaptopRotate ZoomUsing Your Inspiron Laptop Windows Mobility Center System Setup BIOS UtilityMultimedia Control Keys Using Your Inspiron LaptopPlay the previous track or chapter Play or pause Mute the sound Decrease the volume level Increase the volume levelUsing Your Inspiron Laptop Play the next track or chapterUsing the Optical Drive Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject buttonDisplay Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 2 Camera - Built-in camera for video capture, conferencing, and chatRemoving and Replacing the Battery Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latchProductivity and Communication Software FeaturesFastAccess Facial Recognition Using Your Inspiron LaptopEntertainment and Multimedia Dell DataSafe Online BackupUsing Your Inspiron Laptop Add an Icon Dell DockAdd a Category Remove a Category or IconBeep Codes Solving ProblemsINSPIRON Wired Connections Network ProblemsWireless Connections Solving ProblemsPower Problems Solving ProblemsLockups and Software Problems Memory ProblemsSolving Problems Windows Vista Solving ProblemsIf the computer stops responding or a solid blue screen appears WindowsSolving Problems If you have other software problemsDell Support Center Using Support ToolsINSPIRON System Messages Using Support ToolsMy Dell Downloads 1. Go to downloadstore.dell.com/mediaUsing Support Tools Keyboard failure - Keyboard failure or loose cableUsing Support Tools of themNOTE The Drivers and Utilities disc may not ship with your computer Dell DiagnosticsHardware Troubleshooter Using Support ToolsIf PSA is invoked Starting Dell Diagnostics From Your Hard DriveUsing Support Tools Using Support Tools If PSA is not invokedThe following message is displayed Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc1. Insert the Drivers and Utilities disc NOTE The Drivers and Utilities disc may not ship with your computerUsing Support Tools 11. Remove the Drivers and Utilities disc10. To exit the Dell Diagnostics and restart the computer, click Exit INSPIRON Restoring Your Operating SystemOperating System disc OptionUndoing the Last System Restore System RestoreStarting System Restore Restoring Your Operating SystemDell DataSafe Local Backup Basic Dell DataSafe Local BackupRestoring Your Operating System 5. Select Repair Your Computer Upgrading to Dell DataSafe Local Backup Professional2. Click Upgrade Now Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemStarting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Restoring Your Operating System 6. Click Dell Factory Image RestoreThe Dell Factory Image Restore welcome screen appears The Confirm Data Deletion screen appearsGetting Help INSPIRONDellConnect Technical Support and Customer ServiceGetting Help Dell Support e-mail addresses Online ServicesDell Support websites Dell Marketing and Sales e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Locating Your Service TagGetting Help Diagnostic Checklist Getting HelpContacting Dell Getting HelpGetting Help If you need to the Service Manual atFinding More Information and Resources INSPIRONFinding More Information and Resources If you need toSystem Chipset SpecificationsComputer Model ProcessorMemory ConnectorsSpecifications Communications SpecificationsMedia Card Reader VideoKeyboard AudioCamera Touch PadSpecifications BatteryDisplay 15.6” HD WLED backlightBattery AC AdapterPhysical Battery operating timeComputer Environment Computer EnvironmentSpecifications 0.66 GRMSMacrovision Product Notice AppendixINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixIndex INSPIRONIndex Index Page Page 09N1F7A01 Printed in the U.S.A