Dell 09N1F7A01, P10F Getting Help, Finding More Information and Resources Specifications Appendix

Contents

Memory Problems . . . . . . . . . . . . . . . . . . . . . 48 Lockups and Software Problems . . . . . . . . . 48

Using Support Tools . . . . . . . . . . . . . . . . . . .51

Dell Support Center . . . . . . . . . . . . . . . . . . . . 51

My Dell Downloads . . . . . . . . . . . . . . . . . . . . 52

System Messages . . . . . . . . . . . . . . . . . . . . . 52

Hardware Troubleshooter . . . . . . . . . . . . . . . 55

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 55

Restoring Your Operating System . . . . . . .60

System Restore . . . . . . . . . . . . . . . . . . . . . . . 61

Dell DataSafe Local Backup . . . . . . . . . . . . . 62

System Recovery Media . . . . . . . . . . . . . . . . 64

Dell Factory Image Restore . . . . . . . . . . . . . 65

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .67

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

DellConnect™ . . . . . . . . . . . . . . . . . . . . . . . . . 68

Online Services . . . . . . . . . . . . . . . . . . . . . . . 69

4

Automated Order-Status Service . . . . . . . . . 70 Product Information. . . . . . . . . . . . . . . . . . . . 70

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 71 Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 72 Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 74

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Specifications . . . . . . . . . . . . . . . . . . . . . . .78

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Macrovision Product Notice. . . . . . . . . . . . . 85

Information for NOM, or Official

Mexican Standard (Only for Mexico). . . . . . 86

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87