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Dell P10F002, 9N1F7, N5010, P10F001, M5010 Solving Problems, If you have other software problems

Models: 09N1F7A01 N5010 9N1F7 P10F P10F002 P10F001 M5010

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Solving Problems

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

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Dell P10F002, N5010, P10F001, M5010, 09N1F7A01 setup guide Solving Problems, If you have other software problems

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model P10F series Regulatory type P10F001 P10F002 Notes, Cautions, and Warnings Contents Solving ProblemsFinding More Information and Resources Specifications Appendix ContentsGetting Help IndexBefore Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Setting Up Your Inspiron Laptop Connect the AC AdapterSetting Up Your Inspiron Laptop Connect the Network Cable OptionalTo use a wired network connection, connect the network cable Press the Power Button Setting Up Your Inspiron LaptopSet Up the Operating System Set Up Microsoft WindowsSet Up Ubuntu Setting Up Your Inspiron LaptopCreate System Recovery Media Recommended Setting Up Your Inspiron LaptopYou will require the following to create the system recovery media Dell DataSafe Local Backup3. Click Start → Programs→ Dell DataSafe Local Backup Setting Up Your Inspiron Laptop4. Click Create Recovery Media Install the SIM Card Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bayEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopTo enable wireless Setting Up Your Inspiron LaptopTo disable wireless Set Up Wireless Display Optional Setting Up Your Inspiron LaptopThe Intel Wireless Display window appears 7. Select Scan for available displaysConnect to the Internet Optional Setting Up Your Inspiron LaptopSetting Up a Wired Connection Setting Up a Wireless ConnectionWindows Vista Setting Up Your Inspiron LaptopSetting Up Your Internet Connection WindowsSetting Up Your Inspiron Laptop 3. Click Start → Control PanelSetting Up Your Inspiron Laptop Windows Vista2. Click Start → Control Panel WindowsSetting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopINSPIRON Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 USB 2.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 playerBack View Features Using Your Inspiron LaptopFront View Features Using Your Inspiron LaptopBattery Status Light Status Lights and IndicatorsUsing Your Inspiron Laptop Power Button Light/Power Indicator Light Using Your Inspiron LaptopIndicator light status Computer statesComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Power button and light - Turns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on pageTouch Pad Gestures ScrollFlick Using Your Inspiron LaptopRotate ZoomUsing Your Inspiron Laptop System Setup BIOS Utility Multimedia Control KeysWindows Mobility Center Using Your Inspiron LaptopMute the sound Decrease the volume level Increase the volume level Using Your Inspiron LaptopPlay the previous track or chapter Play or pause Play the next track or chapterUsing the Optical Drive Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject buttonDisplay Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 2 Camera - Built-in camera for video capture, conferencing, and chatRemoving and Replacing the Battery Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latchSoftware Features FastAccess Facial RecognitionProductivity and Communication Using Your Inspiron LaptopEntertainment and Multimedia Dell DataSafe Online BackupUsing Your Inspiron Laptop Dell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsINSPIRON Network Problems Wireless ConnectionsWired Connections Solving ProblemsPower Problems Solving ProblemsLockups and Software Problems Memory ProblemsSolving Problems Solving Problems If the computer stops responding or a solid blue screen appearsWindows Vista WindowsSolving Problems If you have other software problemsDell Support Center Using Support ToolsINSPIRON Using Support Tools My Dell DownloadsSystem Messages 1. Go to downloadstore.dell.com/mediaUsing Support Tools Keyboard failure - Keyboard failure or loose cableUsing Support Tools of themDell Diagnostics Hardware TroubleshooterNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsIf PSA is invoked Starting Dell Diagnostics From Your Hard DriveUsing Support Tools Using Support Tools If PSA is not invokedThe following message is displayed Starting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities discUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computerUsing Support Tools 11. Remove the Drivers and Utilities disc10. To exit the Dell Diagnostics and restart the computer, click Exit Restoring Your Operating System Operating System discINSPIRON OptionSystem Restore Starting System RestoreUndoing the Last System Restore Restoring Your Operating SystemDell DataSafe Local Backup Basic Dell DataSafe Local BackupRestoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade Now5. Select Repair Your Computer Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemStarting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System 6. Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appearsRestoring Your Operating System The Confirm Data Deletion screen appearsGetting Help INSPIRONDellConnect Technical Support and Customer ServiceGetting Help Online Services Dell Support websitesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Locating Your Service TagGetting Help Diagnostic Checklist Getting HelpContacting Dell Getting HelpGetting Help the Service Manual at Finding More Information and ResourcesIf you need to INSPIRONFinding More Information and Resources If you need toSpecifications Computer ModelSystem Chipset ProcessorMemory ConnectorsSpecifications Specifications Media Card ReaderCommunications VideoAudio CameraKeyboard Touch PadBattery DisplaySpecifications 15.6” HD WLED backlightAC Adapter PhysicalBattery Battery operating timeComputer Environment SpecificationsComputer Environment 0.66 GRMSMacrovision Product Notice AppendixINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixIndex INSPIRONIndex Index Page Page 09N1F7A01 Printed in the U.S.A