Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be available in all regions.

Some of the software pre-installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.

To register and use My Dell Downloads:

1.Go to downloadstore.dell.com/media.

2.Follow the instructions on the screen to register and download the software.

3.Reinstall or create backup media of the software for future use.

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or at support.dell.com or see “Contacting Dell” on page 74 for assistance.

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Dell M5010, N5010, P10F002, P10F001, 09N1F7A01 setup guide My Dell Downloads, System Messages