Dell 09N1F7A01, N5010 Using Support Tools, Keyboard failure - Keyboard failure or loose cable

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell (see “Contacting Dell” on page 74).

CMOS checksum error — Possible system board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see “Contacting Dell” on page 74).

CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com).

Using Support Tools

Hard-disk drive failure — Possible hard-disk drive failure during POST. Contact Dell (see “Contacting Dell” on page 74).

Hard-disk drive read failure — Possible hard‑disk drive failure during HDD boot test. Contact Dell (see “Contacting Dell” on page 74).

Keyboard failure — Keyboard failure or loose cable.

To replace the keyboard, see the Service Manual at support.dell.com/manuals.

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