China Xiamen, Colombia, Costa Rica, 124 | Dell DHM, K0004 guide

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

China (Xiamen)	Tech Support website: support.ap.dell.com/china
Country Code: 86	Tech Support E-mail: cn_support@dell.com
City Code: 592	Tech Support Fax	818 1350
	Home and Small Business Technical Support	toll-free: 800 858 2437
	Corporate Accounts Technical Support	toll-free: 800 858 2333
	Customer Experience	toll-free: 800 858 2060
	Home and Small Business	toll-free: 800 858 2222
	Preferred Accounts Division	toll-free: 800 858 2062
	Large Corporate Accounts GCP	toll-free: 800 858 2055
	Large Corporate Accounts Key Accounts	toll-free: 800 858 2628
	Large Corporate Accounts North	toll-free: 800 858 2999
	Large Corporate Accounts North Government and	toll-free: 800 858 2955
	Education
	Large Corporate Accounts East	toll-free: 800 858 2020
	Large Corporate Accounts East Government and	toll-free: 800 858 2669
	Education
	Large Corporate Accounts Queue Team	toll-free: 800 858 2572
	Large Corporate Accounts South	toll-free: 800 858 2355
	Large Corporate Accounts West	toll-free: 800 858 2811
	Large Corporate Accounts Spare Parts	toll-free: 800 858 2621

Colombia	General Support	980-9-15-3978

Costa Rica	General Support	0800-012-0435

Czech Republic (Prague)	Website: support.euro.dell.com
International Access Code: 00	E-mail: czech_dell@dell.com
Country Code: 420	Technical Support	02 22 83 27 27
City Code: 2	Customer Care	02 22 83 27 11
	Fax	02 22 83 27 14
	TechFax	02 22 83 27 28
	Switchboard	02 22 83 27 11

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Appendix

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Dell DHM, K0004 manual China Xiamen, Colombia, Costa Rica, Czech Republic Prague Website support.euro.dell.com, 124

Contents

Dell Dimension 8250 Series Hints, Notices, and Cautions Abbreviations and Acronyms Contents Solving Problems Mail, Modem, and Internet Problems Advanced Troubleshooting If the screen is difficult to read Reinstalling Drivers and Software Front and Back View of the ComputerReattaching the Front Door and Hinge Arms Adding or Replacing the AGP Card 103 107110 114 153 General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Finding Information for Your Computer What Are You Looking For? Find it Here How to reinstall my operating system E r a t i n g S y s t e m C D Click User and system guides, and then click User’s guides How to set up my computerClick Tell Me How Finding Information for Your Computer Setting Up and Using Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Parallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer cable Notches Connecting Two Monitors Connecting the Monitors to Your ComputerUSB connector on computer USB printer On printer Cable Optional VGA adapter Enabling Clone Mode Enabling Extended Desktop Mode Transferring Information to a New Computer Setting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to the Internet Setting Up Your Internet Connection Click Connect to the Internet Copying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Hyper-Threading Click Hardware and click Device Manager Turning Off the Computer Turn off computer window, click Turn off Solving Problems Finding Solutions See Solving Problems Battery Problems Finding Help Information Floppy drive problems Drive ProblemsBack of floppy disk Write-protected CD drive problems Problems writing to a CD-RW drive Mail, Modem, and Internet Problems DVD drive problemsHard drive problems Under Error-checking, click Check Now Click Start Click Phone and Modem Options Click Control Panel Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon General Problems Computer stops respondingProgram stops responding Click Applications Other software problems Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appears Other technical problems Ieee 1394 Device Problems General hardware problems Keyboard Problems Click Control Panel Click Printers and Other Hardware Mouse Problems Network Problems Connection speed light Power Problems Solving Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsClick Sounds and Audio Devices No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Click Appearance and Themes Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective Action Diagnostic Code Definition Corrective Action Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell DiagnosticsStarting the Dell Diagnostics From the ResourceCD Dell Diagnostics Main Menu Option Function Drivers What Is a Driver?Tab Function Using Windows XP Device Driver Rollback Reinstalling driversIdentifying Drivers Using the Dell Dimension ResourceCD Click Roll Back Driver Creating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP Preparing to Boot From the Operating System CD Starting Windows XP Setup Completing the GUI Setup Completing the Operating System Setup Reinstalling Drivers and Software Adding Parts Front and Back View of the Computer Front View Computer. Instead, perform a Windows shutdown Back View Adding Parts Reattaching the Front Door and Hinge Arms Reattaching the Hinge Arms Use fingers to pull here View slots Pivot bar Hinge arms in horizontal position Reattaching the Front Door Opening the Computer Cover Looking Inside Your Computer Arrow Release button Back of computer Adding Parts System Board RIMM1 RIMM2 Installing and Removing Cards Installing a CardFollow the steps in When Working Inside Your Computer on Cards Card Retention arm Lever Not fully seated card Fully seated card Retention arm Filler bracket Removing a Card Rdram Overview Adding MemoryMetal cover Memory module Continuity module Adding Parts Continuity modules in connectors RIMM3 and RIMM4 Removing a Memory Module Adding a Memory Module Securing clips Notches Cutouts Step Adding or Replacing the AGP Card Removing an AGP Card Installing an AGP Card Notch Lever Tab Card clip AGP connectorPCI connector Card clip Slot connector Adding a Second Hard Drive First hard drive in lower bay Hard drive bay Rail tabs101 Power cable 102 Adding a Floppy Drive Removing the Front-Panel Insert 104 Installing a Floppy Drive 105 106 Closing the Computer Cover W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Specifications MicroprocessorMemory Computer Information Video Audio1Expansion Bus Drives Controls and Lights Connectors112 Power PhysicalEnvironmental 113 Standard Settings Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Viewing Settings 115 Clearing Forgotten Passwords System Setup Screens Replacing the Battery 118 Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. Only Contacting Dell Definition of Third-Party Software and PeripheralsAnguilla Antigua and Barbuda 121 122 Canada North York, Ontario Cayman IslandsChile Santiago 123 China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com 125 126 Hong Kong IndiaIreland Cherrywood Website support.euro.dell.com 127 Italy Milan Website support.euro.dell.com JamaicaArea Codes Local Numbers, Toll-Free Numbers 128 Korea Seoul Japan Kawasaki Website support.jp.dell.com129 Latin America Luxembourg Website support.euro.dell.comMacao Malaysia Penang Mexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com 132 133 Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.com134 135 Dell.co.uk/lca/customerservices Bracknell Website support.euro.dell.comUruguay 136 A. Austin, Texas BusinessVirgin Islands Venezuela Regulatory Information NOM Information Mexico Only 139 Appendix Limited Warranty for the U.S What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? 142 What if I purchased a service contract? How will you fix my product?What do I do if I am not satisfied? 143 Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?144 Limited Warranty Terms for Canada 145 Technical Support and Customer Service 146 147 Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products 148 Guarantee Dell-Branded Peripheral ProductsReturn Policy Exclusions Limitation and Statutory Rights Making a Claim150 Intel’s Three Year Limited Warranty 151 152 What are ’Errata’? D ex 153 154 Printer parallel, 20 setting up, 20 troubleshooting, 53 USB 155 156