Dell DHM, K0004 manual Dell Diagnostics Main Menu, Option Function

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HINT: The Service Tag number for your computer is located at the top of each test screen.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.

9When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 64).

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function
Express	Performs a quick test of devices. This test typically takes 10
Test	to 20 minutes and requires no interaction on your part.
	Run Express Test first to increase the possibility of tracing
	the problem quickly.
Extended	Performs a thorough check of devices. This test typically
Test	takes an hour or more and requires you to answer questions
	periodically.
Custom	Tests a specific device. You can customize the tests you
Test	want to run.
Symptom	Lists the most common symptoms encountered and allows
Tree	you to select a test based on the symptom of the problem
	you are having.

2If a problem is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 120).

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

64

Advanced Troubleshooting