Dell DHM, K0004 manual CD drive problems, Problems writing to a CD-RW drive

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HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

CD drive problems

AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

TE S T T H E D R I V E W I T H A N O T H E R CD — Insert another CD to eliminate the possibility that the original CD is defective.

CH E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 55.

EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

CL E A N T H E D I S C — See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 38.

Problems writing to a CD-RW drive

CL O S E O T H E R P R O G R A M S — The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW.

TU R N O F F ST A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD-RWD I S C — For information on power conservation modes, see the Tell Me How help file or search for the keyword standby in Windows Help. To access help files, see page 38.

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Solving Problems