Dell K0004, DHM manual Diagnostic Code Definition Corrective Action

Diagnostic Code				Definition	Corrective Action
G	Y	G	Y	Memory modules	• Ensure that there are no special
				are detected, but	memory module/memory
				a memory	connector placement
A	B	C	D	configuration or	requirements (see page 93).
				compatibility	• Verify that the memory modules
				error exists.	that you are installing are
					compatible with the computer
					(see page 110).
					• If the problem persists, contact
					Dell (see page 120).
G	G	G	Y	Other failure.	• Ensure that the cables are properly
					connected from the hard drive,
					CD drive, and DVD drive to the
A	B	C	D		system board (see page 87.
					• If the problem persists, contact
					Dell (see page 120).
Y	G	Y	Y	PCI bus failure	1 Determine if a conflict exists by
				has occurred.	removing a card (see page 92) (not
					the video card) and then restarting
A	B	C	D		the computer.
					2 If the problem persists, reinstall

the card that you removed (see page 88), remove a different card, and then restart the computer.

3 Repeat this process for each card.

If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 70).

4 If the problem persists, contact Dell (see page 120).

Advanced Troubleshooting

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